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Reviews (1,499)
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All reviewscamp streetfront deskgreat locationfrench quartervalet parkingcanal streeta pet friendly hotelwithin walking distancetwo blockshard boiled eggsfree breakfastyogurtvalet servicebourbon stper daybusiness districtnice stay
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Reviewed June 18, 2017

The staff is very helpful and the beds are very fresh. The hotel has everything you need even hard boiled eggs for breakfast which made it very much like home. It is convenient to walk to Canal Street and trolley lines as well as area hospitals and businesses. I definitely recommend the La Quinta Downtown when staying in New Orleans as the best value and best location.

  • Stayed: June 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank C760BNmariaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen Y, General Manager at La Quinta Inn & Suites New Orleans Downtown, responded to this reviewResponded June 19, 2017

Thank you so very much for your nice review! We are delighted that you enjoyed your stay and certainly look forward to having you with us again! Kathleen Young, GM

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Reviewed June 18, 2017

The cleanliness of this hotel was terrible. The bath tub actually had to be cleaned by myself before we could take showers. The beds are worse than a Motel 6 that you can find anywhere. I could not even sleep that night.

  • Stayed: June 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank lauratP4441UX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen Y, General Manager at La Quinta Inn & Suites New Orleans Downtown, responded to this reviewResponded June 19, 2017

We are most disappointed that your stay was less than satisfactory. Our complete renovation has just begun so during your next stay, I'm sure you will enjoy our brand new hotel! Best regards, Kathleen Young, GM

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Reviewed June 15, 2017

Hotel in severe need of updating. Service is poor...room not cleaned. Breakfast service is average...only hot foods are waffles and oat meal. Staff helpful in giving directions for restaurants and to catch street car for trip to WW II museum. Museum is too far away to walk. Walking to French Quarter to find restaurants was adequate...just two blocks from Canal St.

  • Stayed: June 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank garymY5634IR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites New Orleans Downtown, responded to this reviewResponded June 19, 2017

Dear Valued Guest,

Thank you for your candid feedback. We are very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us.

Sincerely,
Diana - LQ Customer Care

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Reviewed June 15, 2017

We had a nice stay. No parking on site. The hotel is within walking distance of most of the things we wanted to see. The breakfast was great. The concierge, the first night, was not very knowledgeable, but the following day the concierge was great. I would definitely stay here again.

  • Stayed: June 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank Y863FIkathleenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen Y, General Manager at La Quinta Inn & Suites New Orleans Downtown, responded to this reviewResponded June 19, 2017

Thank you very much for your review and we certainly look forward to your next visit! Kathleen Young, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2017

  • Stayed: June 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites New Orleans Downtown, responded to this reviewResponded June 19, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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