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“Work travel turns into personal stay...”

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Hilton New Orleans Riverside
Ranked #79 of 164 Hotels in New Orleans
GreenLeadersGold level
Amherst NY, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Work travel turns into personal stay...”
Reviewed May 6, 2014

This hotel was so clean and comfortable. The value for the money was well worth it. I would stay at the Hilton again for sure! Access to restaurants, trolley, sightseeing tours was so convenient. Waling distance to many places and the water views were so nice.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Janice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review, May 8, 2014
Janice G,

Thank you so much for taking time to share your recent experience at our hotel. Your comments are greatly appreciated and we are so pleased that you enjoyed your stay. Thank you for choosing us as your New Orleans destination and we hope to see you again soon.


Jim Thibodeaux
Executive Office
Hilton New Orleans Riverside
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,547 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,339)
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English first
Arlington, Texas, United States
Level 4 Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 5, 2014

I'm writing this review for my sister, I gave her a 2 night stay here for her bday . She said her and hubby enjoyed every moment there a and people were so friendly. It has great location, she said they enjoyed acting like tourist and being pampered.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review, May 6, 2014
Deborah M,

Happy Birthday to your sister and we are happy to hear that your sister and brother in law enjoyed their time here. New Orleans is always having a party so next time we hope you will join them here for a fun weekend. Our team will be happy to help you all plan your next stay.

Jim Thibodeaux
Executive Office
Hilton New Orleans Riverside
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, Illinois
Level 5 Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 5, 2014

Very nice upscale hotel. Perched up against the banks of the mighty Mississippi, the hotel encompasses several blocks. Near the convention center, casino, restaurants, shopping and more, it is the ideal location for those who want to be near the action, but far enough away where the noise level is down. The only downside to the hotel is it is next to the train tracks, so it can get a little noisy. Walking distance to the French Quarter, Bourbon Street and French Market makes this hotel convenient but far enough away from the Bourbon Street that you don't have to deal with the noise, smells or sites.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigdaddycool492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review, May 6, 2014
bigdaddycool492,

Thank you for your recent review. We understand that there were some noise issues that inconvenienced you particulary the disruptive noises coming from the train tracks nearby and we sincerely apologize for the noise. It is through feedback as yours that we evaluate ourselves and identify areas where we can improve. We can assure you that your feedback has been taken into consideration as we are actively looking at different options of more effectively soundproofing our property.

Again, we thank you for taking time to share your recent experience at our hotel and we look forward to that next opportunity when we can welcome you back once again.

Jim Thibodeaux
Executive Office
Hilton New Orleans Riverside
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado, USA
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 4, 2014

Had a horrible experience where we had reserved rooms at the Embassy Suites 8 months prior to a professional meeting that was also a Jazzfest weekend Our group of 16 was due to arrive Friday but received a call tat Tuesday that they were moving us to the Riverside. The staff at the Riverside- especially the night manager Tangelique took a potential nightmare and turned it around making sure our group was well taken care of! Thank you!

Stayed April 2014, traveled on business
Helpful?
Thank Eliot B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review, May 6, 2014
Eliot B,

We are very happy to hear that we were able to accommodate you and you were able to enjoy your time here in New Orleans. I have shared your very nice comments about Tangelique with her and her manager along with the hotel team. We certainly look forward to that next opportunity when we can welcome you back. Have a wonderful summer and we hope to see you again soon.

Jim Thibodeaux
Executive Office
Hilton New Orleans Riverside
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level 6 Contributor
122 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 3, 2014

Spent five nights here during Jazz Fest. Room was nice had a view overlooking Mississippi where Cruise Ships checked in. Enjoyed the hotel, room was nice and bed slept well with
plenty of pillows. Had access to the Executive Level and it was very adequate for getting the day started and the happy hour always had nice treats from 5pm to 7pm. Great view of the City
or River depending on what side of Executive Level you were sitting. Make sure to take in Oysters at Drago's Seafood restaurant on the first floor. Pool was adequate with plenty of towels, gym was good with all the basics. Great location along the River with Trolley stop right outside the door and a Casino across the street. Cabs are reasonable for patrolling around the
French Quarter. Maid service was excellent and staff around the hotel were all helpful if called upon. Nice stay.
So many things to do in this town if you looking for some fun, food and patrolling give it a try at
Jazz Fest you'll have fun.

Room Tip: Don't pay extra for a view either the city view or river view are both nice. Ask for upgrade to...
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VaGoldVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review, May 6, 2014
VaGoldVirginia,

Thank you so much for taking time to share your recent experience at our hotel. Your comments are greatly appreciated and we are so pleased that you enjoyed your stay. Thank you for choosing us as your Jazz Fest 2014 destination and we hope to se you gain next year for Jazz Fest 2015.

Jim Thibodeaux
Executive Office
Hilton New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA USA
Level 6 Contributor
273 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed May 2, 2014

I was in N.O. for a meeting at the Convention Center - a short walk from this hotel. I stayed in a river view room - very nice- and had access to the concierge floor. The morning breakfast is nothing special - only basics - and not a reflection of a city renowned for food.

Room Tip: River view rooms on higher floors
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GSSATLANTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review, May 3, 2014
GSSATLANTA,

Thank you for your review of your recent stay with us. We appreciate your feedback on Breakfast and we will certainly take your comments into consideration as we improve our in house guest experience. We all enjoyed having you here and we look forward to welcoming you back once again next time your travels bring you back this way. Have a wonderful summer.

Jim Thibodeaux
Executive Office
Hilton New Orleans Riverside
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradenton, United States
1 review
Reviewed May 2, 2014

This hotel is right on the river and only a short walk to the French Quarter. The casino is directly across the street and there are enough places to eat within two blocks that during a two week stay you need never eat at the same place twice.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review, May 3, 2014
Robert W,

Thank you for choosing us as your New Orleans destination. We enjoyed having you here and we look forward to that next opportunity to welcome you back once again. New Orleans is a fun destination any time of the year and we will be happy to assist you in planning a future stay with us.

Jim Thibodeaux
Executive Office
Hilton New Orleans Riverside
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton New Orleans Riverside

Property: Hilton New Orleans Riverside
Address: 2 Poydras St, New Orleans, LA 70130-1656
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in New Orleans
#7 Spa Hotel in New Orleans
#24 Luxury Hotel in New Orleans
#41 Business Hotel in New Orleans
#43 Family Hotel in New Orleans
#53 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton New Orleans Riverside 4*
Number of rooms: 1600
Official Description (provided by the hotel):
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 
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Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans

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