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Hilton New Orleans Riverside
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Reviews (6,142)
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Reviewed March 14, 2013

I just spent a week at the Hilton Riverside, and greatly enjoyed my stay. It's a large hotel, mostly for conferences. But the rooms are beautiful, quiet, and have great river views. The most important feature for me was the location. It's just on the seam between the warehouse district and the French quarter. Both are easily walked, depending on your mood.

Room Tip: I love the river views. The Mississippi is an incredibly active waterway, with huge ships, barges, and everything in-between.
  • Stayed: March 2013, traveled solo
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Thank DrMarkWMeehan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded March 17, 2013

DrMarkWMeehan,

Thank you for choosing us as your New Orleans destination and we certainly enjoyed having you here. We look forward to that next opportunity to serve your New Orleans hotel needs and our Concierge and Reservations teams will be happy to assist you in planning that next stay.

Executive Office
Hilton New Orleans Riverside

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

I have a professional conference every few years in NoLA and usually stay here. It's a nice choice as either it's large enough to host the conference itself, or is convenient to the NoLA Convention center. It's very walk-able to the French Quarter and French Market areas. It's got the normal and expected amenities of a convention/business hotel which are appreciated when I travel, particularly a good number and location of outlets for the inevitable charger collection. I've learned not to expect free wi-fi in convention hotels and the Hilton does not offer it. (Why they can't/don't offer it in a $250 a night hotel when the Super 8 at $60/night can offer it, I don't know. But this isn't unique to this hotel) Some convention hotels do offer free wi-fi in the lobby or meeting room area, but the Hilton did not appear to offer any free wi-fi at all. The only glitch was when I arrived early (which is not unusual for a conference) and was assigned my room, only to discover that the room was still occupied. Other than some annoyance at having to trek back down to the lobby with my luggage, the glitch was quickly resolved and the rest of the stay was glitch-free.

Room Tip: The "Riverside" building is only worth staying in if you have an actual river side room. Otherwise stay in the main tower.
  • Stayed: January 2013, traveled on business
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Thank ghp3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded March 17, 2013

Ghp3,

Thank you for your continued patronage and thank you for the great review. In response to many a guest comment, we do offer complimentary WiFi access in our lobby levels and we have added several complimentary HSIA stations for our guests to use in our 2nd level Coffee Shop. Our apologies if this information was not extended to you during your last stay. The team enjoyed having you here and we all look forward to seeing you again next time your travels bring you back to New Orleans.

Executive Office
Hilton New Orleans Riverside

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Reviewed March 14, 2013

The location of this hotel is awesome, close to the French Quarter and Convention Center/Warehouse District. The room was clean and the beds very comfortable, the front desk staff and cleaning staff was accommodating and helpful. The fitness center was excellent although came with fee.
Having Drago's restaurant down stairs was an added bonus for the char grilled oysters.
It was a pleasure and will return.

Room Tip: Upgraded to executive to use the lounge, internet and get on a higher floor for the views, well worth the money.
  • Stayed: March 2013, traveled with family
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Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded March 17, 2013

JohnL,

Thank you for the very nice review and thank you for choosing us as your New Orleans destination. Your comments have been shared with the team and were all met with smiles. When you are ready to return for some New Orleans fun and Drago's oysters, let us know and we will be happy to help you plan your next stay.

Executive Office
Hilton New Orleans Riverside.

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Reviewed March 14, 2013

You can get some great rates to this Hilton property if you dates are flexible. Rates often go up in peak times (big events in the Dome, around Mardi Gras, or other special events) but often they are very reasonable otherwise. The hotel is huge but easy enough to get around, it is in a good location at the end of Canal Street. It is easy walking distance to a number of great restaurants including Drago's which is inside the hotel. It is connected to the Riverside shopping area. It is also very close to Harrah's Casino. There could be long lines at check in but if you are Hilton preferred customer look for that much smaller line to the left of the check in desk. If you have a car, parking is expensive but it is in most of the hotels in the Quarter.

Room Tip: Ask for a river view, it is neat to watch the steamboats go by. They dock right next to the Hilton.
  • Stayed: December 2012, traveled with friends
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Thank TexasLSUFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded March 17, 2013

TexasLSUfan,

We are happy to hear that you enjoyed your time here with us. Thank you for the very nice review and I have shared your comments with our team. Lots of fun scheduled this year in New Orleans and we look forward to seeing you again. Our Concierge and Reservations teams will be happy to help you plan your next stay. GEAUX Tigers!

Executive Office
Hilton New Orleans Riverside

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Reviewed March 14, 2013

We had a room with a view of the river. It was great! The bed was super comfortable, the staff was courteous and helpful.
The hotel was located in downtown close to everything. We had a very enjoyable stay.
Breakfast was very enjoyable. Many things to choose from.

  • Stayed: April 2012, traveled with family
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Thank MardiGrasMamaGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded March 17, 2013

MardiGrasMamaGA,

Thank you for the very nice review. We all enjoyed having you here and look forward to your next visit. There is always something fun happening in the New Orleans so when you are ready to come back to enjoy New Orleans once again, let us know and we will be happy to help you plan your next fun New Orlean vacation.

Executive Office
Hilton New Orleans Riverside

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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