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Hilton New Orleans Riverside
Ranked #76 of 166 Hotels in New Orleans
GreenLeadersGold level
Reviewed November 11, 2012

We stayed at this hotel for a night during the Final Four championship. The hotel was located within walking distance of the Super Dome, but it was a long walk that night due to it pouring down rain. When we arrived at the hotel all of the passenger elevators were not working, but luckily enough they opened up the short supply of service elevators. The room was pretty standard for a Hilton property and provided a good night's sleep. We didn't get to see much of the hotel lobby or any other features. When visiting New Orleans in the future we would definitely consider staying here again, but would also be open to trying a new hotel.

  • Stayed: April 2012, traveled with family
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Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded November 12, 2012

philflyers,

Thank you for the nice review and thank you for choosing the Hilton New Orleans Riverside as your 2012 NCAA Final Four destination . Yes, I remember the night very well with the thunderstorms and power spikes however we were able to recover quickly and we appreciated all of our guests' patience. Since you were here in early 2012 all of our guest rooms in our main tower have been renovated and we are very proud of our new guest room product. Hopefully you can find some well deserved R&R time this winter and come back to enjoy our new rooms. Sugar Bowl, Super Bowl and Mardi Gras all start off 2013 here in New Orleans and we look forward to seeing you here .

The best of the upcoming Holiday Season to you and to your family!

Executive Office
Hilton New Orleans Riverside

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4,468 - 4,474 of 5,796 reviews

Reviewed November 10, 2012

Hilton New Orleans Riverside is one of the most popular hotels in the city. The location is excellent with numerous restaurants, shopping, and tourist attractions nearby. The rooms are stately and the staff is efficient and friendly. Drago's restaurant in the hotel is a great addition and being connected to the Riverwalk Mall is fantastic. We enjoyed our stay there for a business/pleasure trip, and definitely plan to revisit this hotel.

  • Stayed: November 2012, traveled on business
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Thank agranier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded November 11, 2012

agranier,

Happy to hear that you all enjoyed your stay. We enjoyed having you here and we look forward to seeing you all again soon. Lots of fun events planned here in New Orleans in 2013 with Mardi Gras, Super Bowl and all of our Spring Heritage festivals so when the opportunity arises and you can take some well deserved R&R time, give us a call and our Reservations and Concierge teams will be happy to help you plan and customize your next stay.

The best of the upcomig Holiday Season to you and to your family.

Executive Office
Hilton New Orleans Riverside

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Reviewed November 9, 2012

Very convenient hotel in easy walking distance of lots of the New Orleans sights and restaurants. For New Orleans, the rooms are sizeable. The staff, especially the valet and bell staff, was friendly. We enjoyed the easy access to the Riverwalk Mall and to the levy for a great walk along the Mississippi River. The hotel store is well-stocked and not excessively over-priced. The breakfast buffet on Sunday morning was nicely presented and tasty, though a tad pricey given what is available a short walk away. We had our three kids (14, 11, and 6) with us and the hotel and its clientele was kid-friendly and appropriate. Two drawbacks: (1) the 3d floor pool area in the main building. The pool is extremely small and the pool deck is used by the adjacent meeting rooms as the smoking area - yuck; and (2) the hallway noise. When the Alabama & LSU fans made there way back to the hotel about 1 a.m. the noise from the hall was extremely loud. Add the Alabama fan who kept knocking on doors because he could not find his room and little sleep was had. I suspect it is a more restful atmosphere when there is not a large football crowd, but I truly was surprised at how we almost felt as if we were in the hallway with the revelers.

Room Tip: We stayed on the "cheap side" facing the city (or, actually, Harrah's parking garage...
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  • Stayed: November 2012, traveled with family
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Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded November 11, 2012

Kelly W,

Glad to here that you all enjoyed your stay. Our apologies for the noise issues and I have shared your comments with our Security team. We certainly enjoyed having you all here and look forward to seeing you all again next time your travels bring you back to New Orleans.
The best of the upcoming Holiday Season to you and to your family.

Executive Office
Hilton New Orleans Riverside

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Reviewed November 8, 2012

For a hotel chain in a city where personality matters, the Hilton has managed to do a good job. The hotel is huge with lots of rooms. Rooms are very large and roomy and always ask for the river view. You can entertain yourself all day watching the river traffic. You are so close to the water. The hotel is close to the convention center if you are have business there. It's about a 10 minute walk to the french quarter. But what stands out the most is the staff. Everyone is so helpful, so professional and friendly. Everything is neat and clean and they have a nice active bar downstairs. I highly recommend this hotel.

Room Tip: Get the river view room
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  • Stayed: November 2012, traveled on business
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Thank FCtravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded November 11, 2012

FCtravler,

Thank you very much for the wonderful review. We enjoyed having you here and look forward to your next visit. I have shared your comments with our team and all were most appreciative. The best of the upcoming Holiday Season to you and to your family.

Executive Office
Hilton New Orleans Riverside

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Reviewed November 8, 2012

The Hilton is right next to the Riverside shopping development and to a Riverfront streetcar stop. It is located within walking distance of the French Quarter, as well as numerous restaurants in the Central Business District and the Warehouse District. The staff was very pleasant.

Room Tip: Ask for a riverside room at a high floor (12 or above)
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  • Stayed: November 2012, traveled with friends
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Thank JackFromDecatur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded November 11, 2012

Jack from Decatur,

Thank you for choosing us as your New Orleans destination. It was great having you here and we look forward to seeing you again. The best of the upcoming Holiday Season to you and to your family.

Executive Office
Hilton New Orleans Riverside

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Reviewed November 8, 2012

Upgraded to suite which was great as a Diamond member. The hotel is in a good location within walking distance of nearly everything. Cost for us was fine but the parking cost in this area is close to New York City prices. We also had trouble with the key cards, needing them reprogrammed.

Honors lounge(breakfast and hors d'oevres) was average but had a great view. The cash bar was also crazy expensive.

Room Tip: High floors have good views
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  • Stayed: November 2012, traveled with friends
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Thank ZorroMerion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded November 11, 2012

ZorroMerion,

Thank you for choosing the Hilton New Orleans Riverside as your New Orleans destination. We certainly enjoyed having you here and look forward to seeing you again next time your travels bring you back to New Orleans. Your review was very nice and I have shared your comments with the team. The best of the upcoming Holiday Season to your and to your family.

Executive Office
Hilton New Orleans Riverside

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Reviewed November 7, 2012

Was at a convention and this hotel was about a 10 minute walk so that was convenient. Not the most plush Hilton but nicely done with comfortable, oversized rooms. Staff was friendly and the lobster in the restaurant was great. Overall a good experience

  • Stayed: November 2012, traveled on business
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Thank Hisfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
problemdoc, Manager at Hilton New Orleans Riverside, responded to this reviewResponded November 8, 2012

Hisfriend,

Thank you for your review and I have shared your nice comments with the team. We certainly enjoyed having you here and hope to see you again soon. Spring time is always a fun time here in New Orleans with all of our many cultural events and our Concierge and Reservations teams will be happy to help you plan that Spring vacation. The best of the upcoming Holiday Season to you and to your family.

Executive Office
Hilton New Orleans Riverside

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras, New Orleans, LA 70130-1656
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in New Orleans
#7 Spa Hotel in New Orleans
#23 Luxury Hotel in New Orleans
#31 Family Hotel in New Orleans
#41 Business Hotel in New Orleans
#53 Romantic Hotel in New Orleans
Price Range: $114 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New Orleans Riverside 4*
Number of rooms: 1600
Official Description (provided by the hotel):
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 
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Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans

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