Normally when I've stayed at Hilton brand hotels...I never have problems...not so, this time. I had booked a vacation package through Southwest Airlines and they weren't the problem...Hilton was.
My HIlton Hhonors number wasn't accepted, which I didn't so much want the points, I just thought it might get us a little better room or breakfast. Anyway, too many problems to make note of but the first night we had 3 different kinds of bugs in our room, an ant (no so much a problem), another hard shell bug, which again, I flushed down the stool but the topper was (and this was all within a 15 minute period!) was a 5 inch long cockroach (all were in the bathroom)! I called down to the desk...and I was not mean nor rude...the first time and just wanted them to make note of the bugs (before the cockroach) but after the roach I was a little emotional. The desk clerk called me back and asked if we could leave the room for 2 hours so they could spray...we'd been up since 3:30 am and it was 8:30 pm, plus I have asthma, so I told her no, we wouldn't leave the room for them to spray. She told me to come downstairs to the main building and they'd move us to a "deluxe" room. We packed up everything, went to the main building and were more or less thrown the new keys. Our "deluxe" room was a smaller room with the same furniture in it but it had a nice view.
The plus side of the hotel was that it was fairly easy to walk to places or get a cab if we wanted.
Would I return to this hotel? No...would I recommend it? No...sorry Hilton!
- Official Description (provided by the hotel):
- Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more less
- Reservation Options:
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- Also Known As:
- Hilton New Orleans Riverside Hotel New Orleans
- Hilton Hotel New Orleans
- Hilton Riverside Hotel New Orleans
- Hilton Riverside New Orleans