I visited this hotel for a small exposition at the convention center in January 2012. If you're read my other reviews, you know I enjoy Marriotts. But this was a bit of a dissappointment. The rate was $169 a night, which was lower than the other hotels in the area. But I got what I paid for.
The hotel itself is in a great location. It's three blocks to the convention center, a 15-minute walk to Bourbon Street, five minutes to Emirl's, and there's a great neighborhood pub half-a-block away. The building is a two-building complex; two old warehouses that wrap around an inner courtyard. Everything has been remodeled and cleaned up, but that was years ago and despite the great location the facility doesn't really meet modern business standards.
The lobby was fine; a bit cramped but nicely appointed. The staff is EXCELLENT, super friendly and very well informed about the neighborhood.
Once I was assigned my room, I walked throught the central courtyard. There's a smoking area, a nice looking swimming pool and a tennis court. Between the amenities and the nice landscaping, I was impressed.
But the old warehouse was a jolt: imagine two rows of rooms facing each other, linked together by a skywalk of balconies and ramps. Heavy iron bolts hold the structure together, and giant fans dangle from the ceiling. Again, the staff has done their work -- while the carpets are worn they are perfectly clean, and the rooms were tidy and the elevators spotless. But everything looks industrial and tired.
The rooms themselves were challenging. My room had a 20-foot hallway to get into the room. There was a small but nice kitchen, a cramped bedroom with desk and a tiny bathroom. You had to spin around side-ways to get past the bedroom door to walk to the bathroom. It was awkward.
But the kicker was the three-stairs leading down to a sunken living room, a narrow tortured space that was too large enough to sit in but too small to dine in. It simply didn't work.
I was in another room in the same wing, and it suffered the same contortions. That being said, the entire hotel is being remodeled and modernized, so perhaps when all that is done it will be a better property. But right now, it's a just a bit too cramped for a week on the road.
Just down the street is a JW Marriott, a "big boy" Marriott, a Courtyard and a Springhills Suites. Make your life easy, and pick one of them.
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- Also Known As:
- Residence Inn New Orleans Hotel New Orleans
- New Orleans Residence Inn