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“Spontaneous visit to the St James Hotel”

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St. James Hotel, an Ascend Hotel Collection Member
Ranked #45 of 166 Hotels in New Orleans
Certificate of Excellence
Reviewed June 12, 2013

Hubby an I were vacationing in Destin FL, and Golf Shores AL and planned on spending a few days in New Orleans. A tropical storm came in and shortened our visit in Golf Shores (beaches closed several days due to dangerous tides), so we headed to NOLA earlier than planned and searched for a hotel in the French Quarter nearby our other hotel reservation (sold out so we could not check in earlier).

What a pleasant surprise this lovely hotel was. It was comfortable and welcoming. Amy greeted us upon arrival and made us feel at home. We enjoyed our brief stay enormously and would recommend to anyone wanting good value and very reasonable rates, romantic, and very comfortable.

  • Stayed: June 2013, traveled as a couple
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Thank Kimberly_L_13262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Director of Sales at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded June 27, 2013

Thanks for the wonderful response Kimberly! I will let Amy know the kind words you spoke about her. I am thrilled we could be your home away from home! I truly hope you will remember us on your next visit to Nola.


Thanks again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,033 - 1,039 of 1,120 reviews

Reviewed June 2, 2013

I spent one night here. Location was great. Check-in wasn't until 3p so we parked across the street for the same price as valet and got our party started early! The room was nice and cool as well! Great price. We paid $99 for one night in June. Staff was friendly. There wasn't much of a view. Loved the wifi too!

  • Stayed: June 2013, traveled with friends
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Thank Marie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Director of Sales at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded June 12, 2013

Thanks for choosing to stay with us at the St James Hotel in New Orleans. We know when you are traveling you have many options to choose from when it comes to a place to stay. We are absolutely honored that you gave us a chance and took your time to write a review on Tripadvisor!!! We cannot thank you enough and just want you to know that we truly value your opinion and you as "Our Guest".

We truly hope that on your next visit to the "Big Easy" you will choose to stay with us again!

Warm Regards,

Sarah Hixson
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

Probably equates to a 3 star official rating but great location friendly staff and outstanding value make it worthy of mention - Do not expect 5 star luxury but if you want somewhere clean friendly and don't want to spend top $ in New Orleans try St James

  • Stayed: May 2013, traveled with friends
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Thank DerehamTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Director of Sales at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded June 12, 2013

Thanks for choosing to stay with us at the St James Hotel in New Orleans. We know when you are traveling you have many options to choose from when it comes to a place to stay. We are absolutely honored that you gave us a chance and took your time to write a review on Tripadvisor!!! We cannot thank you enough and just want you to know that we truly value your opinion and you as "Our Guest".

We truly hope that on your next visit to the "Big Easy" you will choose to stay with us again!

Warm Regards,

Sarah Hixson
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2013

The hotel is located close to the French Quarter. I think it took my group 6 mins to walk to Canal Street and Bourbon was a few blocks down. Nothing I even noticed. The walk was a breeze. And a half Block away is "Mother's" A fantastic New Orleans restaurant. I walked there twice in my one day stay.

I found this hotel through HotelTonight an App I had on my phone. It was during Jazzfest and every hotel was asking 300+ for a room which was Crazy. For 160$ we got a room here double queen. The room wasn't large but it had a fridge, a TV, and a desk with ample space to work from.

The bathroom was small but the room we had separated the sink from the shower which aided in my party getting ready quickly so we can sip hand grenades on Bourbon. This hotel is a part of the "Ascend Collection" which is a managing group that runs a few hotels in NOLA. And they feature Bath and Body Works toiletries, a nice feature I think. Better from the cheap stuff most hotels give you.

I stayed at the Blake Hotel a block away and it was a very nice experience, run by the same company.

The beds were ridiculously comfortable. Pillows were fluffy and the sheets were clean.

There is also a very nice sized closet in the unit and a large tv on top of the dresser of sorts they had in the room.

Our room faced the courtyard on the 2nd floor and there were people outside eating and there was music playing but it was Jazz and it was beautiful. The windows were from floor to ceiling and let in the rays of sun quite well.

And last but not least, the front desk lady when we checked in was absolutely fantastic. Will DEFINITELY stay here when I visit in July.

  • Stayed: May 2013, traveled with friends
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Thank Marcus A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Director of Sales at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded June 12, 2013

Thanks for choosing to stay with us at the St James Hotel in New Orleans. We know when you are traveling you have many options to choose from when it comes to a place to stay. We are absolutely honored that you gave us a chance and took your time to write a review on Tripadvisor!!! We cannot thank you enough and just want you to know that we truly value your opinion and you as "Our Guest".
Also want you to know that I will personally pass this info on to the Blake Hotel In New Orleans .:)

We truly hope that on your next visit to the "Big Easy" you will choose to stay with us again!

Warm Regards,

Sarah Hixson
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2013

We had a wonderful stay at the St. James between 5/19-5/22, while visiting Nola to prepare for our upcoming move there. Our room was lovely, clean, small but comfortable. The bed was luxurious, lots of pillows and I think a mattres topper, in addition to being huge! The staff was great, from checkin, where Amy was as nice as can be, chatting and giving us tips, throughout our stay. Housekeeping changed our towels and replaced the complementary toiletries daily. This isn't a big chain hotel, its a historic building and it does have it charms/quirks, but to us that's what Nola is about. We will certainly be using the St James again whenever family comes to visit.

  • Stayed: May 2013, traveled as a couple
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Thank CarrieW1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Director of Sales at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded June 12, 2013

Thanks for choosing to stay with us at the St James Hotel in New Orleans. We know when you are traveling you have many options to choose from when it comes to a place to stay. We are absolutely honored that you gave us a chance and took your time to write a review on Tripadvisor!!! We cannot thank you enough and just want you to know that we truly value your opinion and you as "Our Guest".

I have also let Amy know the kind words you wrote about her! :)

We truly hope that on your next visit to the "Big Easy" you will choose to stay with us again!

Warm Regards,

Sarah Hixson
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

This is a very nice hotel with a great location. Short walking distance to Bourbon Street and to Decatur. The rooms are very nice, I understand that they were recently renovated.

The pool can hold maybe two people. One freestyle stoke would put you all the way across the pool.

The staff were very friendly and very helpful.

Room Tip: Check out the Chophouse restaurant next door.
See more room tips
  • Stayed: May 2013, traveled with family
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Thank scott-stover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Director of Sales at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded June 12, 2013

Thanks for choosing to stay with us at the St James Hotel in New Orleans. We know when you are traveling you have many options to choose from when it comes to a place to stay. We are absolutely honored that you gave us a chance and took your time to write a review on Tripadvisor!!! We cannot thank you enough and just want you to know that we truly value your opinion and you as "Our Guest".

We truly hope that on your next visit to the "Big Easy" you will choose to stay with us again!

Warm Regards,

Sarah Hixson
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

Arrived at Middle of Memorial Day weekend late evening
Room 313 is right next to laundry room, they moved us after waking from a late the next day to a balcony suite. Desk clerks were very courteous and when they didn't know something they
Said so. I would definitely stay Gain nice rooms, wonderful decor and linens off the French Quarter and central to other neighborhoods.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
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Thank losmorisons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah H, Director of Sales at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded June 12, 2013

Thanks for choosing to stay with us at the St James Hotel in New Orleans. We know when you are traveling you have many options to choose from when it comes to a place to stay. We are absolutely honored that you gave us a chance and took your time to write a review on Tripadvisor!!! We cannot thank you enough and just want you to know that we truly value your opinion and you as "Our Guest".

Also, sorry you were disturbed in the first room during your stay. I will look into to better ways to utilize that room. :)

We truly hope that on your next visit to the "Big Easy" you will choose to stay with us again!

Warm Regards,

Sarah Hixson
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine St, New Orleans, LA 70130-2425
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Romantic Hotel in New Orleans
#41 Family Hotel in New Orleans
#62 Business Hotel in New Orleans
Price Range: $106 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St. James Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 84
Official Description (provided by the hotel):
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more   less 
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Also Known As:
St James New Orleans

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