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“Great Hotel!!!!”

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St. James Hotel, an Ascend Hotel Collection Member
Ranked #50 of 162 Hotels in New Orleans
Certificate of Excellence
Diboll, Texas, United States
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Great Hotel!!!!”
Reviewed March 14, 2013

The St James Hotel is in a great location. We never used our vehicle once we got there. The valet is 30 per day. We stayed in room 401 on the 4th floor. The beds are super comfy. The hotel is in an old building so don't expect it to be new. It is the perfect New Orleans style hotel. This was our first trip to New Orleans but won't be our last. We will stay at the St James Hotel again. The staff is friendly and very helpful. Between your two feet and streetcars you can get anywhere you want to go!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank lifewithaview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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908 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
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English first
Portland, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2013

Greeted in this magnificent lobby by a wonderfully kind and knowledgeable Rebecca, we sipped lemon water while she checked us in, told us about the THREE courtyards filled with plants and seating. Rebecca asked us well placed questions to figure out our needs and changed our reservations on the spot to better suit us. She took time with us to make us comfortable and answer questions about New Orleans and how to get around. We were amazed at
The Caribbean and Creole touches from the heights of New Orleanean elegance. The service was excellent, we were greeted coming and going as if we were family. The charm and ambiance of New Orleans' exquisite hospitality is all alive and well here. I will definitely make this my only stay in New Orleans. By the way- do eat one dinner at their restaurant The Chophouse. Oh, by the way, the French doors opening from the room to a courtyard and looking at palms and a fountain clinched it.
Barb from Maine.

Room Tip: First floor has sweet courtyard space
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beau M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Canada
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed March 12, 2013

We stayed at this hotel for 4 nights. The good: location is an easy walk to Bourbon Street in a quieter location; the beds are extremely comfortable; free wi fi & ac work great in the room; the towels are soft; the bathroom is a good size with hot water; tv has lots of channels; mini fridge, microwave, coffee maker and safe in the room; coffee/water in lobby. The bad: our room looked over the side alley where the garbage truck came in the middle of each night and woke us up; Booking.com advertises an outdoor pool which looks more like a mid sized fountain with some kind of debri in it; no maid service one day (maybe because we stayed late in our room or maybe because the review from "Afsaneh N" resulted in the maid being fired after complaining about dirty towels...what a princess!). The Excellent: the front desk staff were very nice. A BIG THANK YOU to Rebecca for her extreme attentiveness ordering us an airport taxi, having dessert delivered to us from the Chophouse Restaurant, bringing towels to our room, offering great advice and giving us a later check out. She has a very professional and pleasant disposition creating a welcome environment at this quaint hotel.

Room Tip: Ask for a room that is not located near the garbage truck pick up zone.
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  • Stayed March 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
4 Thank Lovetotravel154982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 12, 2013

What a great little place! Great location within a few minutes walk of restaurants and nightlife galore. Charming and very well furnished with super comfy bed and bedding. We had a little snafu with the valet company but all was taken care of in a very professional and courteous manner. I would have no trouble staying here again. Amy at the front desk was just a joy to work with and suggested some terrific places to eat and visit!

Room Tip: The courtyards echo so if someone is talking, the sound WILL drift up to the room.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ANoRegretsDay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 12, 2013

I loved this place! The staff, the room, everything was flawless! There was a girl named Rebecca at the front desk, she was incredibly polite and very accommodating! When we first arrived she was warning a woman with kids about the nudity on bourbon st. I really felt like they were more than willing to take the extra step to make everybody's stay as pleasant as possible! I'm most certain that if anybody had a bad experience here then they did not get to speak with Rebecca. She really made the trip easy and pleasant!! :)

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ckopas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Property: St. James Hotel, an Ascend Hotel Collection Member
Address: 330 Magazine St, New Orleans, LA 70130-2425
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Romantic Hotel in New Orleans
#62 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — St. James Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 84
Official Description (provided by the hotel):
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more   less 
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Also Known As:
St James New Orleans

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