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“Family vacation I wish for do-over.”

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Stay Express Inn & Suites
Ranked #150 of 165 Hotels in New Orleans
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256 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
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Odense
Level 4 Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 21, 2013

We needed a place to stay one night in New Orleans, and had searched a few hotels without luck. The Super6 next door seemed very low-quality, so we took this.

We found that this hotel was better, but only by a slim margin. The entrance hallway with marble certainly more impressive. But when the receptionist is spending most of the time with an iPhone (texting ?), we're off to a bad start.

Luggage cart with flat wheels.. Elevator that is in dire need of both a broom and a wet mop (also next day). A yellow-ist fluid in the staircase landing (only removed after we pointed it out).

The room with dark, worn-out appearance, and an airconditioner we felt only made a LOT of noise but produced little cold air. We turned it off just to get some sleep.

Wifi worked, but _incredibly_ slow. Is all this hotel sharing a dial-up modem ?

There was a pool, decent size, but only some of us ventured in. It was not circulating and so dirty we could hardly see bottom at 3 feet.. That is not a good sign. There were several bugs (yes also roaches) in water and around.

Breakfast just about the worst we have experienced so far. How can a hotel run out of jam in the high season ? No guests expected ? Breakfast staff did not seem to care a bit.
The "juice" with a terrible taste of concentrate. Waffles with a bad taste and impossible to make crispy. Other than that the usual sad dry bagels, bread and 2 different cereals, like all discount hotels.

All in all, this is a place to sleep. The only good thing: all in all, with breakfast and the free wifi, this hotel is marginally better than it's neighbor. But truly it's a dump and there are better alternatives. With friendly staff, better service and at least a semi-clean pool.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank inkjetmand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baytown, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 19, 2013

the room was less than standard and the staff was pretty rude. lots of young women whom need a crash course in manners with the execption of a ms tracy the night person who was friendly and helpful and the gentleman working in the lobby everyone else i encountered over my weekend stay was very short and boader line rude.asked for a blanket i was told they didn't have one. asked again when i returned to my room after 1am the lady got it for me right away.i think the previous young lady did not have time therefore just cutt me off...won't visit again until there are a different quality of ppl working there.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ayanna a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stay Express Inn & Suites

Property: Stay Express Inn & Suites
Address: 12340 I 10 Service Rd, New Orleans, LA 70128-3503 (Formerly Baymont Inn and Suites New Orleans)
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #150 of 165 Hotels in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Stay Express Inn & Suites 2.5*
Number of rooms: 142
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Also Known As:
La Quinta Inn & Suites New Orleans Chalmette Area Hotel New Orleans
La Quinta Inn And Suites New Orleans Chalmette Area
La Quinta New Orleans
New Orleans La Quinta

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