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“Not our Favorite”
Review of Hotel St. Marie

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Hotel St. Marie
Ranked #61 of 166 Hotels in New Orleans
Certificate of Excellence
Reviewed December 30, 2006

We stayed in New Orleans both before and after a cruise in December, 2006, including 3 nights at the St. Marie. The hotel is located in the French Quarter, within easy walking distance of everything.
While I hate to criticize anything in New Orleans, given the continuing tragic post-Katrina situation there, we felt that the St. Marie was really showing it's age. The beds were saggy, there were cracks in the bathroom sink (which didn't drain well), they use only 75 watt bulbs, so it's kind of hard to read, the electrical outlet by the coffee pot was coming out of the wall, the hot water was unreliable and the soundproofing was poor. On Christmas day, we realized that housekeeping had not cleaned our coffee pot or given us clean glasses. We asked if they would, and they agreed, but didn't follow through. When my husband went to the front desk to ask for some clean glasses, he was told that they don't change glasses every day, and they didn't give him new ones. The bar--with lots of clean glasses--was right across the lobby. Next time, we would definitely stay elsewhere. The staff was nice, but didn't make up for the poor maintenance at the St. Marie.

  • Stayed: December 2006, traveled as a couple
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3  Thank cmd123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,754 - 1,760 of 1,947 reviews

Reviewed December 26, 2006

The hotel is beautiful, it is in a PERFECT location and the staff are friendly and helpful. My only complaint is about the shower. The first morning was ok.....it took approximately 10 minutes to warm up but we were at least able to take showers with very low water pressure. The second morning there was not enough water pressure to divert the water from the faucet to the shower head and the water temperature was lukewarm at best. We were told that they had been having water pressure issues the last few days. Luckily we were going to stay with friends that evening so we didn't care so much about the shower at that point. I would definitely inquire about the water pressure before making a reservation at this time. Otherwise the hotel was great.

  • Stayed: December 2006, traveled as a couple
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2  Thank venturagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2006

My boyfriend & I traveled to New Orleansf for a last minute holiday getaway. We chose this hotel based on positive feedback from trip advisor reviews. The hotel is in a great location in the French Quarter and a short walk to everything. The room was a double on the 5th (top) floor with a balcony overlooking the lovely courtyard. The door to the room did little to prevent noise intrusion so you could hear people coming & going & talking loudly in the middle of the night (our room was right off the elevator). The room was clean, if not a bit worn around the edges. When we inquired about the (very) low water pressure in the shower we were told this was an area wide service problem. The valet service was great and the hotel staff was very friendly. New Orleans is an extremely damp & humid place which leaves a bit of a musty smell in the air, especially with carpets, but you get used to it. The price was right, but not a luxurious hotel by any means. However, we went to New Orleans to take in the sights, not hang out in the hotel room. I think the popularity/price/location of this hotel makes it a good value but also explains why it's a bit worn. I would recommend this hotel to travelers who aren't too picky about the details.

  • Stayed: December 2006, traveled as a couple
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3  Thank world_in_my_eyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2006

It was our first stay in New Orleans and we very much enjoyed all the amenities from the Hotel St. Marie. The place was very clean, and the personnel very friendly. We took advantage of the lovely plant-shaded courtyard for some quiet afternoon reading, the restaurants, and the recommendations from the well-informed desk employees for local must-see. We'll be back!

Angela and Edward Collins
Manassas, Virginia

  • Stayed: May 2006, traveled as a couple
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1  Thank Reine_Margot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2006

Although there was some obvious damage from the hurricane (wet odor etc in SOME areas of the hotel. and cleaniliness not terrific in SOME rooms and areas overall this was a good experience due to t e outstanding and frinedly service of the staff. The front desk personnel were fabulous.... even lent us a wheelchair so we could take my mom out and about for dinner. The bedspreads definitely need to be replaced and the water smells need to be dealt with, but the staff and location on Boubon Street are awesome!

  • Stayed: December 2006, traveled with family
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Thank cjval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2006

I arrived in New Orleans on a Sunday and immediately fell ill with a stomache bug. The hotel staff were fantastic and took such great care of me - making me soup, hot drinks, advising on how to get medical care (not easy in New Orleans). Particular thanks to Greg and Bri on the front desk - great people in a great hotel!

  • Stayed: December 2006, traveled on business
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Thank SamTUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2006

The hotel facilities are fine, the food is good (especially the southern style breakfasts), but the thing that raises the score for this hotel is the staff. They are absolutely excellent. From the lobby staff to the barman to the cleaning staff they are all kind and couteous. My colleague was ill for 3 days while staying at the hotel (not the hotel's fault - it started before we arrived) and the staff couldn't do enough to help us. Highly recommended.

  • Stayed: December 2006, traveled on business
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Thank Antraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel St. Marie

Address: 827 Toulouse St, New Orleans, LA 70112-3493
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in New Orleans
#46 Romantic Hotel in New Orleans
#51 Business Hotel in New Orleans
Price Range: $120 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel St. Marie 3*
Number of rooms: 103
Official Description (provided by the hotel):
Intimate French Quarter Hotel situated 1/2 block off Bourbon Street & 5 minutes from central business district. ... more   less 
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Also Known As:
St Marie Hotel
Saint Marie Hotel New Orleans

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