We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Love this Hotel”
Review of Hotel St. Marie

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel St. Marie
Ranked #58 of 162 Hotels in New Orleans
Certificate of Excellence
Kenneth City, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Love this Hotel”
Reviewed March 20, 2013

If your looking for a very good hotel in the middle of the French Quarter look no further. Far enough from the action that you can relax, or jump right on to Bourbon Street to party. I have stayed here multiple times and will continue to; love interior balcony rooms. The support staff is awesome and recognized us as soon as we got out of the car.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrrobw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,895 reviews from our community

Traveler rating
    740
    740
    254
    101
    60
See reviews for
296
749
78
91
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (491)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bozeman, Montana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 19, 2013

We stayed at this hotel for three nights in March 2013, and found it incredibly charming, friendly, quiet and located close to everything in the French Quarter. The hotel provided internet access and gave us the password upon check-in. The staff was more than helpful and made our check-in problem free. They were more than helpful with any questions we had and always greeted us with a smile.

The room was clean, spacious and quiet and provided enough space for me and my two adult children. The furnishings were lovely and the beds were very comfortable. The bathroom was immaculate, with plenty of supplies. We did find housekeeping was a little lacking. We came back to our room one afternoon and looked as though they had been interrupted as only one bed was made and no new towels had been placed in the bathroom. Easily solved by finding a cart and helping ourselves to towels. We had a room with a balcony that looked out over the courtyard with its pool and fountain and enjoyed that a lot. We did joke about the slow elevator, but to be expected in a rather old building.

The coffee shop in the lobby floor was a blessing and the help was always cheerful and happy. The breakfast sandwiches were good, fresh and the coffee was plenty. They offered a variety of fruit, salads and drinks which was much appreciated by everyone in my party.

I have stayed in the French Quarter before, but when I return, I will return to the Hotel St. Marie. It is by far my favorite hotel in New Orleans and will not stay anywhere else when I return.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NewOrleansBound2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, NY
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 19, 2013

Shared a room with friends on a getaway weekend. The hotel has a nice location, but seems to be a bit on the dirty side. Needs a deep clean and a few changes. Large rooms for the quarter, but our issue came with the bathroom. It's not a solid door. Slated. Far from ideal for sharing with friends....

Staff was nice.

Room Tip: Check that the bathroom door is a real door.....
See more room tips
  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrooklynDanNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 18, 2013

Just have a word for this rude 'thealee' that stayed march 7,2013!!!! Surely you have an agenda an it's to tear down one of the best hotels in the French quarter. U were probably the type of guest trying to get a free stay cause u r way off ur rocker. Don't listen to this moron. HOTEL ST.MARIE rocks and that's why they have been very successful despite negative reviews from pricks!! Stay at the Ritz if u want the best service around but the prob is u r to cheap to stay there&u want something for nothing! If u don't like it don't come back b/c there r way more positive reviews then ur negative stupid comments!! Great hotel,location,staff,etc!!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chrissydiesel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuscaloosa, Alabama
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 18, 2013

Visited and reviewed Hotel St. Marie in 2011. At that time we had two rooms, street-side and shared a large balcony with a table and chairs. The extra outside space made a lot of difference and I gave the hotel a good review

This visit we had a balcony room facing the courtyard. The courtyard is small and filled with dining tables for the hotel restaurant. The balcony was tiny and had no room for even one chair. When we first got off the elevator the first thing we noticed was a set of curtains that had been half ripped down, either by a guest or due to renovations. They remained in that condition during our entire stay. It would have taken housekeeping about 5-10 minutes to rehang them. To me, it just showed that they just didn't care. When we entered our room (#203) we were greeted by the smell of dirty feet. I sprayed my trusty Febreeze and opened the balcony door, but we were unable to rid the room of the funky smell during our visit. The carpet was very worn and I did not feel comfortable walking barefoot on it, thank goodness I had my flip-flops.One of the lamps and a leg on the nightstand was broken. The beds were comfortable, but be warned they do not provide a thick blanket or comforter and if you like to sleep in a cool room you should bring your own blanket. The vanity counter had a huge rust stain on it and there were several long black hairs in the tub upon our arrival. Yuck. The peeling wallpaper did not add to the bathroom's charm.

Yes, the location is awesome. The restaurant and coffee shop are great, service and food is awesome. The front desk is efficient and friendly with the exception of one gentleman who is strictly business. The bellmen and valets are hard-working and eager to please. The hotel is charming and I understand it is a boutique hotel and not a sterile chain. But at nearly $300 a night (a premium price for St. Patrick's Day weekend, maybe?) I was very disappointed in the cleanliness of our particular room. I think perhaps management needs to do some housekeeping in their housekeeping department.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KimblyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuscaloosa
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 18, 2013

This is a great location and has the potential to be a great hotel. Most of the staff was friendly. The room had the smell of a teenagers gym shoes. My wife was prepared with Fabreeze because of a previous stay but we had to spray the floor down every time we entered our room. The mattress appeared to be new but the carpet was dirty, we kept shoes on the whole time we were in the room. Second floor room so the elevator wasn't a problem. Attention to detail is what distinguishes a great hotel and this is lacking at Hotel St. Marie. The restaurant is nice and food good. The quick service deli on the street is a great feature especially for coffee in the morning, buy a cup and get refills all day for no charge. Will probably stay again.

Room Tip: Stay on the lowers floors in the main building. Balcony rooms nice size and allows fresh air in.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wadeaminut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 16, 2013

You can't get much closer to the Bourbon Street action than here but the Hotel is just OK. Jenn at the Desk and Tom at the bar were the best. Always had a smile and always glad to help. There were some "management " folks walking around in lobby everyday, but they never spoke with us.
When we arrived there was no door man so we had to drag our bags from the cab to the desk ourselves. Not a real problem but this hotel charged us 135 a night and this was off season. It is $300 + a night during Mardi Gras and St Patrick's. Housekeeping (or training of) is lacking. They woke us up at 8 am (This is a party place!) but the room was not cleaned til 2 pm. One day no shampoo or soap was left and one day the housekeeper complained about how we left the room! (we are not slobs, but we some left paper on the floor!).
The hotel is clean (rooms and lobby) but dated. Our room rugs were worn out (threadbare) and the drawers were coming apart. One room was missing the safe (this is an amenity that is advertised in the hotel ads.)
Food was good at the hotel and coffee bar.

Interesting note. When we checked out, the desk person asked if we liked our stay. We said yes (we were leaving), Then they handed us a card with Tripadvisor.com written on it! They asked us if we would give a good rating! I imagine if we did not like our stay, they would not have given us that card. This was underhanded I thought. Surprise. here I am!

There is a Sheraton down the street. I might try them next time.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank qwerty613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Orleans hotels
French Quarter
Place d'Armes Hotel
Place d'Armes Hotel
#38 of 162 in New Orleans
2,251 reviews
French Quarter
Prince Conti Hotel
Prince Conti Hotel
#56 of 162 in New Orleans
1,620 reviews
French Quarter
Olivier House Hotel
Olivier House Hotel
#15 of 162 in New Orleans
613 reviews
Show Prices
Show Prices
Show Prices
French Quarter
French Market Inn
French Market Inn
#21 of 162 in New Orleans
1,253 reviews
French Quarter
Four Points By Sheraton French Quarter
French Quarter
Dauphine Orleans Hotel
Dauphine Orleans Hotel
#41 of 162 in New Orleans
3,143 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel St. Marie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel St. Marie

Property: Hotel St. Marie
Address: 827 Toulouse St, New Orleans, LA 70112-3493
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#42 Family Hotel in New Orleans
#46 Romantic Hotel in New Orleans
#51 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel St. Marie 3*
Number of rooms: 103
Official Description (provided by the hotel):
Intimate French Quarter Hotel situated 1/2 block off Bourbon Street & 5 minutes from central business district. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, Priceline, Cheap Tickets, Cancelon, Evoline ltd and getaroom.com so you can book your Hotel St. Marie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
St Marie Hotel
Saint Marie Hotel New Orleans

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing