Overall, the hotel was quite nice. The room was clean and well maintained and the public areas are beautiful. They have a lovely courtyard from which the restaurants branch off. The one restaurant we did eat in, R'evolution, was great. We dined in the bar area, but the food and service were excellent. At one point during the stay, we called room service to see if they could do a cheese plate to accompany our wine order. While it is not on the menu, the room service staff was very accommodating and created one off-menu for us. After delivery, they even called back to see if it was alright!
On the downside, we had to wait almost four hours for our room to be ready when we checked in. To make up for it, staff did give us two drink coupons which was very nice. Also, we tried the jazz club in the lobby and were quite disappointed. The music was not to my taste, nor what I would call jazz. Once seated, we were never approached for a drink order, although others around us were. Eventually we gave up and left. The pool itself looks dated and a bit of a let down. If you're willing to fork out the extra cash, upgrade your room to a balcony or courtyard view. We were on the sixth floor- nicely away from the late night noise, but with a dismal view of pipes and rooftop.
Overall, this hotel is a piece of civilization in the center of the chaos that is Bourbon Street.
- Official Description (provided by the hotel):
- The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more less
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- Also Known As:
- Sonesta Hotel New Orleans
- New Orleans Royal Sonesta
- New Orleans Sonesta Hotel
- Sonesta New Orleans
- Royal Sonesta Hotel