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“Great Location - Beautiful, Historic Hotel”

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Royal Sonesta New Orleans
Ranked #29 of 163 Hotels in New Orleans
Certificate of Excellence
Florida
Level 5 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great Location - Beautiful, Historic Hotel”
Reviewed July 6, 2013

We stayed club level for our anniversary trip and found the hotel to be PERFECT for a romantic visit to New Orleans. We were on the R Club level and our room was impeccably decorated and maintained and was very quiet. We were steps away from everything. The in-house restaurant, R'evolution, was one of our best meals of the trip.

Parking is expensive - but it's the French Quarter.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank disneyfan70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, July 15, 2013
First and foremost, congratulations on your recent anniversary! We are honored that you chose to stay at the Royal Sonesta for this special occasion and we are glad that you found our hotel to be in such a convenient location. Thank you for your feedback and the compliments about your accommodations on our R Club concierge level. Please come back to see us next time you’re visiting New Orleans!
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Rating summary
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Traveler tips help you choose the right room.   Room tips (1,353)
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Silicon Valley
Level 5 Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 5, 2013

Stayed here for a long weekend. It is right in the center of the French Quarter but provides a rest from the chaos. I personally am not a fan of the quarter (its a bit of history meets spring break) but I write this review for folks who believe they want to be on Bourbon Street. The beds were comfortable and the rooms were fine. The jazz club was great. The staff really works hard to please. Downsides: The bathrooms were quite tired (some mold, needed to be recaulked). The pool is dismal. While this is not a luxury hotel, if you want to be able to walk on and off of Bourbon street 24/7, this is a great option.

Room Tip: Quieter rooms on the poolside.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank LuxNomadTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, July 15, 2013
Thank you for taking the time to share your experience at our hotel. We are happy to read that you found the bed in your guest room comfortable and that you enjoyed the live jazz at Irvin Mayfield’s Jazz Playhouse. However, we are disappointed to read that you were not pleased with the bathroom in your guest room nor the swimming pool area. We will be working with our engineering and housekeeping departments to remediate the maintenance and issues that you described. Should you find yourself in New Orleans in the future, we hope that you would consider staying at the Royal Sonesta once again.
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Vicksburg, Mississippi
1 review
Reviewed July 4, 2013

If you are interested in being "in the heart of the action" in the French Quarter, the Royal Sonesta is a great place to stay. I have stayed there many times and have always had a pleasant experience. They have all sorts of accomodations from a "rowdy" balcony room, to the quieter rooms like the one I stayed in this time...on the back of the hotel where the wing of rooms has it's own balcony over a small quiet courtyard. You don't even have to leave the hotel to get great food: from the Desire Oysterbar to LeBooze( the bar that opens onto Bourbon street) to the wonderfully elegant restaurant R'evolution...it's all in the hotel. You don't have to leave the Sonesta to hear great Jazz, either, since Irvin Mayfield's club is off the Lobby. But since you came to experience NOLA, The Royal Sonesta is close to all the fun!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, July 15, 2013
Geri, reading reviews like yours make our day! We are so excited to know how much you enjoyed your recent stay at the Royal Sonesta. We pride ourselves on creating an inclusive guest experience and are excited that you were able to have a complete authentic New Orleans experience all within our doors. Please come back soon for another fun-filled getaway!
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1 review
Reviewed July 4, 2013

I have stayed many places in New Orleans and by far this was our best experience! The location can't be beat and the hotel was beautiful. The restaurants in the hotel were amazing and the Jazz bar was Great! Royal treatment by the staff and royal amenities top it all off.

  • Stayed June 2013
    • Value
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    • Rooms
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Helpful?
Thank Toriadean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, July 15, 2013
Thank you so much for your wonderful review about our amazing staff and luxurious amenities at the Royal Sonesta Hotel! We are thrilled that our dedicated team managed to provide you with the best experience you have ever had at a New Orleans hotel. Please tell all your friends about your stay with us and visit us again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laramie, Wyoming, United States
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 3, 2013

We recently stayed here for our 17th wedding anniversary. I can not say enough good things about this hotel. It is hard to believe that this hotel is right on Bourbon Street. The rooms are very large and extremely clean. We highly recommend buying into the R Club and getting to stay on the 7th floor with your own personal concierge. When we initially checked in we had a view of the rooftops and asked to be moved to a room with a better view. They did not have another room available until 7:00 that night. We went to the reception and our room wasn't quite ready when the reception was over, but they made up for us having to wait. Champagne arrived soon after we got into our room and we were now looking over the beautiful pool and courtyard. Everyone here is more than accommodating. I would strongly suggest buying into the R Club for the breakfast and reception in the evening. The Jazz club was fun and we did not get a chance to check out the Revolution Restaurant. Desire is good as long as you dont stray from the oysters. If you order anything else it is less than average and the staff is not near as friendly as the remainder of the hotel.

Room Tip: Ask for the R Club level and stay on the 7th floor, with breakfast and evening reception.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Loretta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, July 15, 2013
Loretta, congratulations to you and your spouse for 17 years of marriage! We are honored that you choses to celebrate such a special occasion with us at the Royal Sonesta Hotel. We are so pleased to know how much you enjoyed the luxuries in our R Club concierge level. We appreciate your compliments about our dedicated staff within the hotel and we are sorry to read that you found some servers in Desire to be anything less than friendly and hospitable. Thanks again for your feedback and we would be honored to welcome you back for the next opportunity you have to visit New Orleans
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
94 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 2, 2013

I recently stayed at this hotel and I must say I was quite impressed with the cleanliness and the hospitality of the staff.I was not able to arrive on the scheduled date due to a flight cancellation. The staff was extremely understanding and accommodating. I went with my cousin and her family. The staff really nice to the twins (under 2) and ensured we were well taken care of. You cannot beat the location of this hotel. It is literally in the life of it all. I slept like a baby and must admit I miss my hotel bed as it was extremely comfy. I did not eat at the hotel restaurants as I went out to explore. I would definitely return to this hotel when I visit New Orleans again.

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank Mio0111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, July 15, 2013
Thank you for staying at the Royal Sonesta Hotel and we look forward to sharing your comments with our team! We are delighted that our team was able to provide you with flexibility in your reservation due to your flight cancellation and are even happier that you were able to make it in to enjoy the rest of your vacation. We would love to welcome you, the twins and the rest of the family back to stay with us when you visit again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 1, 2013

As a resident of NOLA, I was hesitant to have our staycation right there on Bourbon Street, but we got a Living Social deal that we couldn't pass up. Upon check-in we were greeted by the lovely Marcel, who upgraded us to a great room after our initial room smelled like smoke. He even insisted on taking us to the new room himself to make sure we were satisfied (we were BEYOND satisfied (thanks Marcel!). Our main goal was having a day at the pool and the Royal Sonesta really does have one of the better pool scenes in NOLA. It got a little packed on Saturday, but was perfect on Sunday. They even have a little station with sunscreen, aloe, tanning oil, etc as well as servers who take your drink order so you don't have to get up. At night we used the hotel coupons for Desire Oyster Bar and again, as a resident I was a little skeptical to eat in what I would normally think is a tourist trap, but that place was awesome. The BBQ Shrimp were to die for and the chargrilled oysters phenomenal - this coming from 4 NOLA residents. After that we headed across to Irvin Mayfields Jazz Playhouse, again to use the hotel coupons, and had a great time listening to live music before heading back to the room. We love that even though we stayed on Bourbon Street, we didn't have to venture out on to Bourbon Street to find a good time. This hotel has it all, highly recommend!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, July 15, 2013
Lauren, we are so glad that you took advantage of our most recent Living Social promotion and chose to stay at the Royal Sonesta for your staycation. We look forward to sharing your rave review with Marcel and we’re pleased that the upgraded room met your expectations. Thank you for your review of the pool, Desire Oyster Bar and Irvin Mayfield’s Jazz Playhouse. On your future travels, we hope that you’ll consider one of our other Sonesta Collection hotels located throughout the United States, South America and Egypt.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Sonesta New Orleans

Property: Royal Sonesta New Orleans
Address: 300 Bourbon Street, New Orleans, LA 70130-2213
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in New Orleans
#14 Family Hotel in New Orleans
#25 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal Sonesta New Orleans 4.5*
Number of rooms: 483
Official Description (provided by the hotel):
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more   less 
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel

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