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Reviewed February 19, 2016

The Windsor court is beautifully decorated. Our room was very large and comfortable. Hotel staff was friendly and helpful. Food served at our group's buffet was excellent. The second floor lounge is a great place for a drink. There was no entertainment there on or most recent visit, but a combo that played on an earlier occasion made great jazz.

Date of stay: January 2016
Trip type: Traveled as a couple
1  Thank Wander18539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this reviewResponded February 21, 2016

Dear Wander18539,
Thank you for writing about your recent stay with us. I'm happy to hear you enjoyed your stay with us. We feature nightly jazz Tuesday through Saturday, so I'm sorry you were not around to enjoy the live music this time. We look forward to welcoming you back again soon for another enjoyable stay.

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Reviewed February 17, 2016 via mobile

We stayed here for our Anniversary and we were not disappointed. The room, Deluxe Suite was wonderful. Beautiful Balcony overlooking the city. Room Service was exceptional.
Valet parking was safe and convenient. Proximity to French Quarter and shopping was just blocks away.
Added amenity we received was bottle of champagne and chocolate dipped strawberries delivered to our room and "on the house".
They make you feel very special here.
Enjoy, we will be back!

Date of stay: February 2016
Trip type: Traveled as a couple
Thank sinusdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this reviewResponded February 21, 2016

Dear sinusdoc,
Thank you for writing about your recent stay at the Windsor Court. I am so pleased to hear we could provide you with a memorable Anniversary stay. We appreciate you choosing the Windsor Court to celebrate your special occasion and look forward to seeing you again in the near future!

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Reviewed February 13, 2016 via mobile

From the moment you arrive in the courtyard entrance, you know you've entered someplace special. The courtyard entrance feels more like an upscale residential backyard than a hotel driveway. As you walk into the lobby, you are immediately greeted with elegant surroundings that feel comfortable and quaint rather than stuffy. The service throughout the hotel is wonderful. A visit to the top floor, where there are banquet rooms and large outdoor terraces, provides incredible views of the surrounding area. The hotel is a short walk to the river, the French Quarter, Jackson Square, and many outstanding restaurants.

Date of stay: February 2016
Trip type: Traveled on business
Thank ERFSU82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this reviewResponded February 21, 2016

Dear ERFSU82,
Thank you for writing about your recent trip to New Orleans and the Windsor Court. I am so pleased to hear you enjoyed your stay and that our service, amenities, accommodations and location were just what you were looking for. We appreciate you taking the time to share your experience with others and look forward to welcoming you back again soon!

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Reviewed February 12, 2016 via mobile

Grand hotel that offer the GRAND experience! The staff here is top notch! The turn down service offered was like no other experience. Such attention to detail. The rooms have excellent views with balconies adds more living space. The decor simple and crisp.

Date of stay: February 2016
Trip type: Traveled with family
Thank Angela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this reviewResponded February 21, 2016

Dear Angela J,

Thank you for writing about your recent stay at the Windsor Court. I'm so happy to hear we could provide you with the grand experience you were looking for. We appreciate your patronage and look forward to welcoming you back again soon!

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Reviewed February 12, 2016

Lovely trip to New Orleans for Mardi Gras 2016. Excellent accommodations at the Windsor Court. Check in was smooth. The bellmen/doormen met us and collected our luggage promptly. There was a short queue and immediately we walked in to the beautiful lobby, a receptionist who was across the room came over and offered to assist us at a separate desk. He efficiently ensured that our Suite was available and that all our Signature Travel Amenities were explained and provided. We had an excellent Balcony Suite 310 that provided us with views of the parade route on Tchopitoulas. Though partially obscured by the tree canopy, it enabled us to see much of the activity and we could go down for a closer view of anything that caught our fancy. We were riding in a Krewe ourselves so catching throws (beads) was not a priority. Despite being right on the parade route, we were not inordinately disturbed by the festivities ( and they were LOUD). In addition the suite is directly infront of the elevators. That could be room for concern but we were absolutely undisturbed by hall noise the entire trip. The suite was well kept, housekeeping was very good. Service in the Bars was excellent despite the hubbub of the season. Many people alternated between the game set up on big screens in the Lobby Lounge and Mardi Gras parades outside on Super Bowl Sunday. Despite the competing interests, the staff in the Bar and the Manager acquitted themselves well. The one minor downfall was the Grille restaurant. One evening the entrees were inconsistent with previous experience. Service recovery was swift and the entrees were removed from our bill without question. Otherwise the restaurant offerings were also well above average with particular kudos to the Prix Fixe lunch menu (meat and three) replete with a martini, sorbet and a delightful amuse bouche of crab and citrus. Heading out to our floats at 330 am on fat Tuesday, the bell staff was not out front . Not to worry, the front desk staff stepped out to call us a taxi without us having to ask. Check out was smooth. Overall I would say this hotel is well deserving of its rating for anticipatory service. Nicely done.

Date of stay: February 2016
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank BucketListedTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this reviewResponded February 21, 2016

Dear BucketListedTravel,
Thank you for taking the time to write about your recent experience with us. As a seasoned traveler, we truly value your observations and comments. I'm so happy to hear that we delivered on all fronts and that we met your expectations. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back again soon!

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