We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“bit of Brit”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Windsor Court Hotel
Ranked #7 of 164 Hotels in New Orleans
Certificate of Excellence
Calgary, Canada
Level 4 Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“bit of Brit”
Reviewed June 12, 2014

what a great hotel The first impression walking into the lobby is stunning. Fresh flowers everywhere. The decor is themed after the British Royal Family - the Windsors. Our large and lovely decorated room overlooked the Mississippi River The location is perfect a short walk to the busy Bourbon Street and various restaurants. Close to the trolley cars that take you to all tourist areas and more. We chose the Club Floor. For a few extra dollars we were able to enjoy included breakfast, cocktails and appetizers in the evening while enjoying the cities views. The staff, all well trained, friendly. For the price of the accommodation, this is a very good value. We must have had a room that was updated as we were happy with the experience.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mochingbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review, June 16, 2014
Dear mochingbird,

Thank you for writing about your recent trip to New Orleans and the Windsor Court. I am so happy to hear you enjoyed your stay with us and that our oversized accommodations, amenities, central location and inviting staff contributed to such a wonderful experience with us. We appreciate you taking the time to share your thoughts with others and look forward to welcoming you back for another memorable stay in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,659 reviews from our community

Traveler rating
    1,132
    318
    108
    64
    37
See reviews for
319
654
47
328
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (437)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Miami, Florida
1 review
Reviewed June 11, 2014

We stayed here for a family get together. Myself and my 5 brothers and all our wives, and other friends all stayed here for 2 nights. The hotel is great, and the staff very friendly. And the location is awesome.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review, June 16, 2014
Dear Greg F,

Thank you for taking the time to write about your recent stay with us. I am so pleased to hear you and your family enjoyed yourselves and that the service and location met all of your needs. We appreciate you sharing your experience with others and look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen
Level 5 Contributor
82 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed June 10, 2014

Stayed for a few days with husband and daughter. The hotel looks good though a bit dated. The suite was large and the staff is friendly and willing to help.

The place was clean but negative points included, shower door that didn't close properly and a funny smell in the toilet.

All in all a pleasant stay but could have been better. I ordered a cake for breakfast for my daughter 3 year old birthday and on the day, the waitress came to my table and explained that they'd forgotten and they gave us some cookies instead. Come on, how difficult can it be.

Room Tip: suite are excellent size
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank GammelMont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review, June 11, 2014
Dear GammelMont,

Thank you for writing about your recent stay with us. I am sorry to hear about your room maintenance challenges and most disappointed to hear about the oversight in regards to your daughter's birthday cake order. You are right that this is a simple request, so I will certainly look into where the misstep occurred. We appreciate you letting us know of your challenges as we are constantly striving for excellence. I apologize that we were not able to get things right on the first try, but I am confident we can provide you with a perfect stay on your next visit to New Orleans.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 10, 2014

My wife and I stayed at the Windsor Court Twenty years ago. It was our first time at a Luxury hotel and we loved the Windsor. Fast forward to this past weekend. The hotel has aged and despite them saying that it was remodeled two years ago it looks and feels tired. Some of the staff was pleasant but that was certainly not universal. Starting with the bellman who couldn't muster a smile, to the evening concierge, (Jonette?) who could not be bothered. On our arrival to the suite we were struck by the old furniture which was stained (in the worst places) and our river view which was impossible to enjoy because the windows were filthy. After two requests, housekeeping finally made an attempt to clean the stains. The coffeemaker was not brought up till the next morning and was filled with only decaf. The Grille Room restaurant was disappointing as well. It had a very small menu with only one steak offering. I think that the big difference this time may be the building of Harrah's Casino across the street. Harrah's draws an unseemly crowd and a lot of noise. Many of those people were staying at the Windsor Court four to six to a room. We observed this at the pool which was also filthy. Some of these observations may seem insignificant but after traveling extensively for the last twenty years and having the privilege of staying at many luxury hotels, the Windsor Court did not measure up.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank RMLipari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review, June 11, 2014
Dear RMLipari,

Thank you for taking the time to write about your past stay with us. I am so very disappointed to hear that we did not live up to the stay you had with us 20 years ago. Aside from the room and public space enhancements, we have made some fantastic additions over the past few years including the new Spa and Cocktail Bar and are constantly being proactive to keep our product fresh. I will look into your specific accommodation to see what attention needs to be placed there as well as to look into the other service lapses that occurred. I apologize that we missed the mark this time, but am confident that we can be and are better than what you experienced. We hope to have the opportunity to welcome you back again for the stay you expect and that I know we are able to provide.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maricopa, Arizona
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 9, 2014

Love this Hotel....When you step into this Hotel you will feel that you are in the South with it's Antique décor and beautiful oil paintings. Out of the French Quarter, quiet with amazing views of the Mississippi River and every room is a suite. The staff is superb and if you have an afternoon don't miss the tea in the Lobby, It's perfect in every way. My husband even loved it! The service is impeccable. This is my favorite Hotel in New Orleans.

Room Tip: View of the Mississippi River
See more room tips
  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review, June 11, 2014
Dear Nina D,

Thank you for taking the time to write about your recent trip to New Orleans and the Windsor Court. I am so pleased to hear we are your favorite hotel in New Orleans. We appreciate that recommendation very much and look forward to welcoming you back for another impeccable stay soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 6, 2014 via mobile

Disclaimer: this was our first stay in a 5 star hotel. The staff were extraordinarily friendly upon arrival. There was no line in the lobby and the front desk person came out from behind the desk to talk with us about things to do and more. The room was just amazing with its style and cleanliness as well. The hotel is well placed for walking distances to a lot of places too (aquarium, French quarter, royal street, etc).

Stayed June 2014, traveled as a couple
Helpful?
Thank MaxRoadWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review, June 11, 2014
Dear MaxRoadWarrior,

Thank you for taking the time to write about your recent stay with us. I'm so pleased to hear you enjoyed your stay with us and that our service, location and amenities exceeded your expectations. We hope to have the opportunity to welcome you back for another great stay in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Woodlands, Texas
Level 6 Contributor
125 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 1, 2014

WOW.....waht a place. The service was excellent from the moment we entered the lobby. The room was fantastic!! I actually took a video to show my wife (I was on business) the size of my room(s) - 3 rooms in all.It was huge!
I plan to come back and take my wife this time......great downtown location.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BigDutch_27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorCourtGM, General Manager at Windsor Court Hotel, responded to this review, June 2, 2014
Dear BigDutch_27,

Thank you for writing about your recent business trip to New Orleans and your stay at the Windsor Court. I am delighted to hear you had a fantastic stay and that we are the finest hotel you have stayed at! We most certainly look forward to the opportunity of welcoming you back so that you can share this memorable experience with your wife.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Orleans hotels
French Quarter
Hotel Monteleone
Hotel Monteleone
#9 of 164 in New Orleans
7,289 reviews
Central Business District
The Ritz-Carlton, New Orleans
The Ritz-Carlton, New Orleans
#22 of 164 in New Orleans
2,922 reviews
Central Business District
The Roosevelt New Orleans, A Waldorf Astoria Hotel
Show Prices
Show Prices
Show Prices
French Quarter
Omni Royal Orleans
Omni Royal Orleans
#15 of 164 in New Orleans
4,621 reviews
Central Business District
Loews New Orleans Hotel
Loews New Orleans Hotel
#14 of 164 in New Orleans
2,512 reviews
French Quarter
Royal Sonesta New Orleans
Royal Sonesta New Orleans
#28 of 164 in New Orleans
4,153 reviews
Show Prices
Show Prices
Show Prices

Been to Windsor Court Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Windsor Court Hotel

Property: Windsor Court Hotel
Address: 300 Gravier Street, New Orleans, LA 70130-2417
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in New Orleans
#1 Spa Hotel in New Orleans
#8 Romantic Hotel in New Orleans
#8 Family Hotel in New Orleans
#9 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Windsor Court Hotel 5*
Number of rooms: 316
Official Description (provided by the hotel):
Located in the Central Business District, just three blocks walking distance of the French Quarter, Mississippi River and Warehouse/Arts District, Windsor Court Hotel is a member of the Legend Collection of Preferred Hotels and Resorts and a Forbes Four Star and AAA Four Diamond hotel. This luxury hotel has almost all-suite accommodations; an outdoor heated swimming pool; Club Level accommodations including a private lounge; Boutique Spa; fitness center; two cocktail lounges featuring live music nightly; a salon for traditional Afternoon Tea; and the most premier AAA Four Star and Forbes Four Diamond Restaurant in the city, The Grill Room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Expedia, Priceline, Hotwire, TripOnline SA, Cancelon and getaroom.com so you can book your Windsor Court Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Windsor Court New Orleans

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing