I love the Windsor Court and have been staying at this hotel at least once a year for a dozen years. It's old English charm, central location, comfortable large rooms, stunning river views, etc. never get old. However, this was my worst stay ever and that includes right after hurricane Katrina. Upon check-in, my reservation was inaccurate and they did not have the room I requested available (at least they had a room). Disappointing. In my room, I experienced constant annoying little things-- any one of which could be overlooked but all together added up to a subpar experience including electrical outlets that didn't work (so that I dried my hair by the mini bar instead of the bathroom), a light bulb burned out on the nightstand (which I reported upon arrival and was never changed), a hairdryer that didn't work (which was replaced immediately), turn down service was skipped 2 of the 3 nights I stayed (no, I didn't have a do-not-disturb sign out), a silk dress that I had hung over a chair was folded up by housekeeping (if I had to wear it again it would have been a wrinkled mess-- who folds a guest's silk dress?), etc. I told the staff person of all of these issues and more when checking out and she apologized and thanked me for informing her but I have not heard from management and there was no offer for any compensation for this or a future visit. If I didn't know that this was an exceptionally bad experience for the hotel then I would not be able to recommend it, however, given many past wonderful stays, I will return. However, if I had a similar repeat stay, I would reconsider.
- Official Description (provided by the hotel):
- Located in the Central Business District, just three blocks walking distance of the French Quarter, Mississippi River and Warehouse/Arts District, Windsor Court Hotel is a member of the Legend Collection of Preferred Hotels and Resorts and a Forbes Four Star and AAA Four Diamond hotel. This luxury hotel has almost all-suite accommodations; an outdoor heated swimming pool; Club Level accommodations including a private lounge; Boutique Spa; fitness center; Polo Club Lounge featuring live music nightly; a salon for traditional Afternoon Tea; and the most premier AAA Four Star and Forbes Four Diamond Restaurant in the city, The Grill Room. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Priceline, Expedia, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Windsor Court Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Windsor Court New Orleans