We recently stayed six nights at the Windsor Court Hotel while attending a meeting in NOLA. The hotel location is very convenient, and by and large the staff was very accommodating. We were in a suite which was a great room and had plenty of space. However there were several irritations that you do not expect when spending the amount of money per night that you do for this hotel.
House keeping was consistently poor in terms of thoroughness. Cups were not replaced, one day the bath mat was missing as were some towels, dirty glasses and bottles were not removed, and a towel turban my wife uses to dry her hair was removed.
The bathroom suffers slightly in that this is an older hotel and the tub/shower is of an older design. This is quite slippery which can be easily solved with the addition of rubber mat for the tub.
Our first night we begged and cajoled to get into the dining room although we had no reservation. After the hostess talked to the dining room manager, and with some wringing of hands they were able to seat us, for which we were grateful, and had a great meal. However, as the restaurant was less than half full for the entire evening, we didn't understand the fuss about getting a table.
We will certainly consider the Windsor Court for our next visit, but we will probably look at other hotels as well.
- Official Description (provided by the hotel):
- Located in the Central Business District, just three blocks walking distance of the French Quarter, Mississippi River and Warehouse/Arts District, Windsor Court Hotel is a member of the Legend Collection of Preferred Hotels and Resorts and a Forbes Four Star and AAA Four Diamond hotel. This luxury hotel has almost all-suite accommodations; an outdoor heated swimming pool; Club Level accommodations including a private lounge; Boutique Spa; fitness center; Polo Club Lounge featuring live music nightly; a salon for traditional Afternoon Tea; and the most premier AAA Four Star and Forbes Four Diamond Restaurant in the city, The Grill Room. ... more less
- Reservation Options:
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- Also Known As:
- Windsor Court New Orleans