I stayed at the Westin New Orleans Canal Place this past weekend. I had read some of the previous reviews so I knew what to expect. The hotel is at the Shops of Canal Place or rather above it so if you don't know where to look, you might miss the entrance or get lost trying to find it. I called the Front Desk and they told me to use the entrance on Iberville close to Canal past the Starbucks. You will see the bellmen and can then take the elevator up to the hotel lobby. The hotel could use a little refreshing but it is fine overall. The Front Desk staff was friendly at check in. The rooms are decent sized and are fairly clean - I didn't have any complaints about my room other than really noisy neighbors on the floor. There was no consideration for the other guests as you'd sometimes have people holding loud full conversations outside of their rooms - odd. The people across from me were horrible at this and did it all day and night. The food would be my only big disappointment. I wanted to order room service since I couldn't go back out that late but couldn't find a menu or anything so I walked down to the Front Desk and got a really bad copy of the menu. There aren't a lot of options so they should do a good job with the few things they offer right? I ordered a burger medium well and fries. The burger was charred beyond anything that anyone would want to eat and my sister's grilled cheese was cold. They did replace the burger cooked to the correct temperature with hot and fresh fries after I called because it was really not edible so I appreciate that. Check out was easy - completed it from the room and left the keys and they emailed a final copy of the bill at my request. I would probably stay here again but I would eat elsewhere with all of the options that New Orleans has to offer.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans