I had a business conference at the Westin last week and I have never experienced such poor customer service. We were unfortunate enough to have Tamika check us in and she was not only unhelpful but downright rude and aggressive. The night before we stayed at the Sheraton and the front desk there was very nice and helpful. Everyone in our group agreed the Sheraton was much nicer and had much better service. Also the hotel is next to the train track so ask for a room far from it or bring your earplugs.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans