We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Safe Hotel close to Bourbon Street” 5 of 5 stars
Review of The Westin New Orleans Canal Place

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Westin New Orleans Canal Place
Ranked #66 of 161 Hotels in New Orleans
Certificate of Excellence
Sorrento
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Excellent Safe Hotel close to Bourbon Street”
5 of 5 stars Reviewed September 3, 2013 via mobile

I would always recommend Westin for their exceptional service, pet friendliness, & green business program. This was my husband's 45th Birthday celebration. They gave us an early checkin & late checkout with no hassle. When we came back from lunch upon our arrival, they placed a nice bottle of wine in our room gratis. The location is perfect & everything is in walking distance. I will stay here again when I return to New Orleans! :)

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Amber0106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,300 reviews from our community

Traveler rating
    412
    487
    251
    96
    54
See reviews for
258
373
50
312
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (410)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Boston, Massachusetts
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 2, 2013

The Westin in New Orleans is a good representation of their chain. I am a frequent visitor to the diplomat in Hallandale beach Florida, and this one met my expectations. The views from the lobby were superb! The heavenly bed... As heavenly as always. I will have to buy one to sleep so good!
With some comments from people about the wood on the pool, they were finishing redoing and painting them completely.
Only two things: I usually liked that they would close the shades and get the bed ready at night, they don't do it here.
Also if there would be a way to improve the elevators.... The hotel was not that busy and we had to wait a lot.
Congratulations to the manager for keeping up with the comments in this website!!!

Room Tip: River view!!! Yes!
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Miguel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tupelo, Mississippi
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 2, 2013

This wasn't the greatest place we've stayed but certainly wasn't the worst either. The furnishings in the lobby area as well as the room showed age-definitely appeared worn and some appeared stained. The rooftop pool area, despite excellent views, was underwhelming and showed age. Construction was underway on the top floor, therefore, guests were required to take the stairs from the floor before to get to the pool and the stairway was occasionally crowded with people working on the building. The room, though aged, was clean and comfortable with an excellent view, though construction was also going on with the air conditioning which meant we often had workers just outside of our window. For one evening and day during our stay the hotel was without air conditioning. Apparently this was unavoidable due to a malfunction; however, the hotel offered a complimentary breakfast to all guests that morning. We were worried the heat would be rough (June in the South); however, we were never terribly uncomfortable. We did hear several others complaining about the heat. The location of the hotel was excellent, within walking distance of pretty much anything you might want to do downtown. We probably will book elsewhere in the future because, for the price, we have definitely seen better in the area.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank JLS7615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fountain Valley, California, United States
1 review
5 of 5 stars Reviewed September 1, 2013

Fantastic hotel... lobby with the most magnificent view of the Mississippi river... wonderful staff!!! Hotel was just a few blocks away from the French Quarters, Jackson Square, Cafe Du Monde and the River bend!!One can hear Dixie music played by the Natchez ( Mark Twain) boat on Sunday mornings as soon as you step out from the hotel... I miss New Orleans already...I will definitely go back to this city and stay in this hotel!!!

Room Tip: Even if your room has no view.. the magnificent lobby at the 11th floor of the hotel will give you...
See more room tips
  • Stayed August 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Adabella U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 31, 2013 via mobile

I am a New Orleans native and think I have stayed at every hotel downtown over the years. I was very disappointed with the Westin on this trip. The staff was friendly and helpful and the lobby is beautiful with amazing views of the river. However, the elevators were apparently unairconditioned, and only two seemed to be working, causing long waits and packed elevators. On the guest room floors, the elevator lobby and hallway carpets were horribly stained and discolored. The ice maker on our floor was not working and the catch drain was growing something nasty. The hallways were long and bare and kind of creepy - I didn't feel totally secure. The room itself was spacious and comfortable, as was the bathroom. However, until some upgrades are done to the hallways above the lobby, I wouldn't stay here again.

Stayed August 2013, traveled with family
Helpful?
1 Thank Cotton77025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 31, 2013 via mobile

Not all that cracked up to b..parking was horrible. .was not explain that the parking lot was not theres we sent 80bucks in parkin. .construction went on in another room. .geez never again..also they charge 200 for incidentals crazy...

  • Stayed August 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jazzman71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida, United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 31, 2013

We stayed at this hotel two nights on the first leg of our trip from Florida to Texas. Our room was on the 24th floor and the view of the Mississippi and the French Quarter was spectacular! We brought our dog with us and he was happy as a clam with the river front park right across the street to walk him and Café Dumont within walking distance, along with being two short blocks from the French Quarter. The staff was extra friendly. The room was immaculate and service was exceptional. The location of this hotel was the perfect distance from seeing all the sights of the beautiful City of New Orleans. The only drawback was that we could hear a party of guys drunk and yelling in the hallway at 3am - totally oblivious to the time and people sleeping. When asked if they would be quiet they were indignant. Go figure, I drank my first beer once too (lol). However, we won't throw the baby out with the bathwater and would definitely stay again.

Room Tip: Book a river view room to see the glorious Mississippi.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Teri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Orleans hotels
French Quarter
W New Orleans - French Quarter
W New Orleans - French Quarter
#75 of 161 in New Orleans
4.0 of 5 stars 767 reviews
Central Business District
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel
#76 of 161 in New Orleans
4.0 of 5 stars 1,747 reviews
French Quarter
Omni Royal Orleans
Omni Royal Orleans
#9 of 161 in New Orleans
4.5 of 5 stars 3,691 reviews
Show Prices
Show Prices
Show Prices
Central Business District
InterContinental New Orleans
InterContinental New Orleans
#10 of 161 in New Orleans
4.5 of 5 stars 860 reviews
Central Business District
JW Marriott New Orleans
JW Marriott New Orleans
#46 of 161 in New Orleans
4.0 of 5 stars 2,016 reviews
Central Business District
Loews New Orleans Hotel
Loews New Orleans Hotel
#20 of 161 in New Orleans
4.5 of 5 stars 1,774 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin New Orleans Canal Place? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin New Orleans Canal Place

Property: The Westin New Orleans Canal Place
Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Luxury Hotel in New Orleans
#52 Romantic Hotel in New Orleans
#61 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Number of rooms: 438
Official Description (provided by the hotel):
The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Hotwire, Expedia, Orbitz, Odigeo, TripOnline SA, Priceline, Travelocity and Jetsetter so you can book your The Westin New Orleans Canal Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing