This was the first time we stayed at the Westin in New Orleans. We won't stay there again.
First the good things....... strangely enough, the parking garage. You can get really good views of the river from the 9th floor of the parking garage without even staying at the hotel. The roof of the hotel offers very nice views as well. The concierge (I think her last name was Webee) was very helpful and knowledgeable with suggestions. The lobby of the Westin is also very nice with huge windows for viewing the river.
Now the problems……… absolutely nothing for free. I am surprised they don’t charge to use the elevator. With as much as they charge for the rooms, they can’t afford free Wi-Fi????? Come on people, you can get free Wi-Fi in any Starbucks without even buying anything. This is ridiculous to force people to the lobby to get Wi-Fi. Not even a donut for free for breakfast??? Again, they are making plenty of money and could offer something for breakfast. This is just cheap on their part. I stayed at another place on the way home for about 1/3 the cost and had a massive breakfast for free as well as Wi-Fi in the room.
The room was fine but nothing special. The toilet backed up for no reason on our part. That was not good.
Overall, I should have went with tripadvisor reviews and stayed at the quality inn. I think we would have been much happier.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans