I have stayed at lots of Westins in my day and this one just isn't up to their normal standard. Staff is very good but there aren't enough of them. The location and views of the city are great! But the public spaces and rooms are pretty worn. Elevators are being replaced now which is good because they are pretty shabby for a Westin. That said, my room was quiet, the bed was comfortable, and it had a safe, tv with lots of options, and was well equipped. Unfortunately, all of the furniture, carpet and wallpaper looked rather beaten down, kinda dirty. I would give this hotel a rating of 3 to 3.5 stars provided the room rate doesn't exceed $185/night. If more than than that, I would stay elsewhere until the renovations are complete. Hopefully, they'll make the investment as the bones are there for 4+ star property.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans