First off, I believe that the staff and employees at this particular Westin were outstanding and were always available with a smile to help me out. That being said, the elevators were awful and the hotel really needs an update. Many of the chairs in the lobby sitting area were thread bare and the 1990s carpet was in need of sore replacing. I was also disappointed with the gym but I understand it is due to be updated. Overall, I had a positive experience at this Westin, but I do believe management needs to take very seriously all of us business travelers who have recommended an upgrade as there are a whole hell of a lot of nice hotels in New Orleans in the Westin's price range. Last thought, this hotel is in an excellent location to enjoy the French Quarter and all it offers. No spa?
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans