We are from New Orleans and wanted to have a stay cation. we do this from time to time.The hotel is out dated. The location is pretty good but you will hear train horn because it is right by the train tracks. The elevators have to be the worst ever and dirty. We had to ask for a different room because of the fumes of paint and all of the materials were outside of our room. From the time we check in and the time we checked out we had dealings with five different front desk clerks. This hotel needs to change staff ASAP. So rude and not polite. When I went back to work friends asked me how was the hotel all I could say is I would not stay at the Westin. This great city has a lot better hotels to pick from. I hope they can get a new staff before The Super Bowl. We are not people who are hard to please.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans