Okay the location is very good and short walk to the quarter. That's the extent of it. The hotel is worn, tired and beat up. Staff is not very good...not very helpful and not at all motivated. Had a suite reserved at check, arrived at close to 3 and told it was not ready. Asked when and the response was no idea. Simply took another room. Sparse and in need of a paint job.
They really need to get this on the renovation list and quick. It's a shame because it has a great location but appears not much was invested in the property over the years. Much better choices in New Orleans.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans