I chose this hotel for the location, which was everything I was looking for. Two blocks from the French quarter, so that I wouldn't need my car to go anywhere.
The service on the other hand wasn't good at all. Everything was done at the slowest pace possible and I didn't feel that the front desk wanted to help in any way. As an example I got at the hotel 30 minutes before my check in time, after driving for 8 hours so all we wanted was to go up to our room to refresh before going out again. Most hotels I've been were able to let me check in 30 minutes or even one hour before the check in time. At the Pelham they told me I would have to wait until 3, which I understood. However, we waited until 4 and still were not able to check in, so we ended up leaving to the French quarter without even being able to leave ours bags in our room.
Last note, some rooms are windowless, which not even in NY, where space is crucial I have encountered this. It can be truly claustrophobic and I wish the hotel would let you know prior to reserving or even charge you a premium for a room with a window. I know it sounds absurd but I think I would pay a little bit more just to have some fresh air entering my room.
- Official Description (provided by the hotel):
- The Pelham Hotel is in the heart of what you come to New Orleans for. Only minutes from the French Quarter, Harrah's Casino, the Riverwalk and the Warehouse District, distinctive styling, uncompromised convenience and a friendly staff await you. Historically located on a site that was formerly the plantation of Jean Baptist Lemoyne de Bienville, founder of New Orleans, the Pelham Hotel offers a grand scale of personal service and attention to detail in an intimate boutique setting reminiscent of old-world European grace. The hotel offers the luxurious living standards of elegant New Orleans combined with personal attention and an unwavering commitment to your happiness. This historic landmark hotel offers 60 uniquely appointed guestrooms featuring grand 18-foot ceilings, original old brick walls, crown molding and 10-foot-tall windows. Each room is fitted in imported white linens, duvets and antique furnishings. In-room amenities include a self-programmable safe, iron and ironing board, hair dryer and radio alarm clocks with iPod/MP3 connections. Marble floors, granite vanity tops and curved shower rods adorn each bathroom. Adjacent to the Pelham Hotel is the highly acclaimed Ruby Slipper Restaurant, featuring local flavors such as BBQ Shrimp & Grits and Bananas Foster Pain Perdu along with traditional favorites for breakfast and lunch. Surf the web or catch up on some work with peace of mind as all guests of the Pelham Hotel can enjoy free wireless Internet access! Hotel is 100% Smoke-Free. ... more less
- Reservation Options:
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- Also Known As:
- The Pelham Hotel New Orleans
- Pelham Hotel New Orleans
- Pelham New Orleans