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“Amazing location and amazing staff”
Review of The Pelham

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The Pelham
Ranked #89 of 162 Hotels in New Orleans
Plainview, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing location and amazing staff”
Reviewed November 25, 2012

The location is great because it isn't right in the craziness of the French Quarter but just a short walk away and always felt safe! The website we booked our trip through messed up our reservation and when we got there Thomas (at the desk) moved around everything and went out of his way to accommodate us (to make a long story short), but where a large chain would not have cared as much. Gorgeous and decently large room with a lot of character! The staff is always friendly and will do anything to help!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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545 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (132)
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English first
Houston, Texas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 23, 2012

If you are looking for some deluxe hotel that costs 400 a night this isn't it. This is a charming hotel with the best customer service that you could imagine. Thomas is quite thorough and Kimberly was the highlight of my stay. Not only was she charming but she also gave me first rate service that made me feel like i was at the Ritz. All in all, i would definitely book here again simply because of Kimberly and Thomas.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank JustLookingForFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Shores, Alabama, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 22, 2012

I chose to stay here for a weekend in NOLA while celebrating a friend's wedding. There is no denying that The Pelham was a value compared to other surrounding hotels. It is centrally located in a safe area. Like many NOLA hotels, some rooms do not have windows. I requested a room with a window FIVE months prior to our arrival and then again a week before and didn't get it. So, waking up in a dungeon was a little disorienting. The rooms are small, but charming, and with high ceilings. We were on the first floor and it was extremely loud at night because of the elevator. It made this God-awful knocking noise. The hotel served it's purpose, as we were only in the room to sleep. Go for it if you don't mind loud elevators and dark rooms.

Room Tip: Request a room with a window. Request a room on a higher floor. Call to book, don't book online.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Chelsea K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 19, 2012

The Pelham Hotel is one street down from Canal St.- which is very very close to the French Quarter. The hotel is quaint- old,style decor, high ceiling rooms, and adjacent to the hotel restaurant. The staff was friendly- nothing fancy, but a close walk to everything. Also, seems like a pretty safe location.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank anamariasinitean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericktown, Missouri
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 16, 2012

This was our first time back to NOLA in 17 years; we had an unscheduled trip to meet with a new client.

Having previously lived in the area, we had not many occasions to investigate lodging in the area, but the client recommended the Pelham. Rates are quite reasonable, the rooms were very neat & well-kept, and most of the desk staff was very cordial & accommodating. We had an inside room ... and yes (for those complaining of having no windows), a lot of the hotels in the CBD are "backed up to each other" in a square, so not all rooms can have windows. As there is no scenery to speak of (since all of the buildings are so close), I can't imagine wanting a window that would only allow views of other windows & buildings, as well as letting in a lot of outside noise.

Having said that, the lack of microwave & fridge was not a concern ... the real reason to come to NOLA is for the food, so who wants to have food & the inherent mess in the room?

I can't think of one complaint that wasn't/couldn't have been taken care of ... we are really rather low maintenance, I guess ... everything operated correctly, did not have to take stairs, and the room was comfortable. Well, there is one complaint: the cost of parking in the CBD environs is actually quite heart-stopping when added to the price of the room, but c'est la vie ... we WERE in the CBD.

The only drawback was the fact that there was construction/renovation going on everywhere, so lots of obstructions to walk/drive around which causes confusion for those unused to driving in downtown traffic.

  • Stayed November 2012, traveled on business
    • Value
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    • Service
Helpful?
1 Thank ScribeLynn59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 15, 2012 via mobile

The first day was good.
The second day I left early and when I got back at 2pm my room door was wide open. A bit of lack of security with no one around. On entering the room I found that there were building materials all over the place . Apparently they were replacing the windows.
To add insult to injury the room was not serviced that day. I got the builders to remove their materiald and asked to talk to the owner - several times. No luck.
"We thought you you would be out longer" "Do you wsnt to move rooms"
Lack of security, room not serviced and no one getting back to me. Oh I forgot - yhe noise from the workmen outside my window.
My first time in NO. A pity it was tainted.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Knoppies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 15, 2012

Just off canal street and easy walking distance to the French Quarter. staff was wonderful and accommodating to our requests. very enthusiastic and recommended several restaurants that really gave us the flavour of the city.

Room Tip: Make sure you ask for a room with a window - not much of a view but was strange to us that a hotel w...
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 13kim13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pelham

Property: The Pelham
Address: 444 Common St, New Orleans, LA 70130-2415
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Restaurant Wheelchair access
Hotel Style:
#51 Family Hotel in New Orleans
#85 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Pelham 3*
Number of rooms: 60
Official Description (provided by the hotel):
The Pelham Hotel is in the heart of what you come to New Orleans for. Only minutes from the French Quarter, Harrah's Casino, the Riverwalk and the Warehouse District, distinctive styling, uncompromised convenience and a friendly staff await you. Historically located on a site that was formerly the plantation of Jean Baptist Lemoyne de Bienville, founder of New Orleans, the Pelham Hotel offers a grand scale of personal service and attention to detail in an intimate boutique setting reminiscent of old-world European grace. The hotel offers the luxurious living standards of elegant New Orleans combined with personal attention and an unwavering commitment to your happiness. This historic landmark hotel offers 60 uniquely appointed guestrooms featuring grand 18-foot ceilings, original old brick walls, crown molding and 10-foot-tall windows. Each room is fitted in imported white linens, duvets and antique furnishings. In-room amenities include a self-programmable safe, iron and ironing board, hair dryer and radio alarm clocks with iPod/MP3 connections. Marble floors, granite vanity tops and curved shower rods adorn each bathroom. Adjacent to the Pelham Hotel is the highly acclaimed Ruby Slipper Restaurant, featuring local flavors such as BBQ Shrimp & Grits and Bananas Foster Pain Perdu along with traditional favorites for breakfast and lunch. Surf the web or catch up on some work with peace of mind as all guests of the Pelham Hotel can enjoy free wireless Internet access! Hotel is 100% Smoke-Free. ... more   less 
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Also Known As:
The Pelham Hotel New Orleans
Pelham Hotel New Orleans
Pelham New Orleans

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