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“Omni in New Orleans was Excellent!” 5 of 5 stars
Review of Omni Royal Crescent Hotel

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Omni Royal Crescent Hotel
Ranked #47 of 162 Hotels in New Orleans
Certificate of Excellence
Waverly, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Omni in New Orleans was Excellent!”
5 of 5 stars Reviewed August 21, 2014

Although the internet didn't work in my room, everything else was exceptional service. I didn't think it was appropriate to be charged for Valet service each day, but this was a parking charge I think more than anything else. I only had them park my car and retrieve my car one time...so this seemed strange to be charged for such a trivial service. Overall exceptional bang for the buck!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Wade C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,117 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
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English first
Dallas, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed August 21, 2014

Excellent! The location is in a nice neighborhood an easy 3-block walk from the French Quarter (away from the hubbub). The hotel is well-maintained and clean. The staff REALLY makes a difference -- very friendly and helpful. Our room was as reserved (king bed), ready on time, clean, and comfortable. Valet parking is efficient and well worth the $28.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Ralph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 20, 2014

Just back from 4 days at the Omni Royal Crescent in NOLA. First of all - many thanks to Brandi at the front desk for her excellent service prior to arrival and during our stay. Also need to commend Housekeeping for attention to the small details that truly make a difference. The location is excellent for walking to French Quarter, downtown, streetcars - even the French Market and River Walk areas are close enough. Rooms can be on the small side but we stayed in a corner room on the 5th floor with HUGE windows that made the whole room seem bigger and we loved it. Parking was $30 p/day and we never had to wait long for the car - we went in/out every day and had no issue. Join the Omni club for free internet if you need it, but be aware the service is spotty and quite slow - it actually helped us "disconnect" from the outside world and truly enjoy our vacation. Air conditioning could be cooler but was comfortable w/o complaint.

Room Tip: Corner room - 5th floor - huge windows.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank couple777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattiesburg, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 20, 2014

Rather than write a tedious essay, I'm just going to give the same list that I submitted to the hotel itself. —Black mold in bathroom —Over paid by at least $50 —Walked our room —NOT a 4-star hotel —Tiny, uncomfortable room —No privacy or soundproofing in hotel room, despite being only room at the end of the hall —Guaranteed 4-stars by Priceline —Told at 5 that our phones would be fixed; never fixed —AC doesn't work —Never received a sincere apology by Omni Royal; made to feel it was our fault the hotel overbooked itself —Ill-fitted door with one-inch gap that made it so we could hear everything outside our door —Stuck us right next to the "pool deck" which left us with constant foot traffic right outside our door late into night and early into morning —Distinct ammonia smell on side of bed closest to bathroom

  • Stayed July 2014, traveled with friends
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Katherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 19, 2014

This was a really great, quiet space.

PROS: QUIET, the biggest plus. Beds were super comfortable (Double Tree or W quality). Hot Tub and Fitness Center very clean/well maintained. No kids running around. Polite staff. Free coffee. Nice view from our window (we had a corner King room). Great A/C.

CONS: No WiFi. Expensive breakfast for what it is, slightly far walk to the French Quarter...when it's night time and you're drinking, it feels dangerous walking back with only two people.. We wound up having to pay for a bunch of cabs to Bourbon and Frenchmen.

IN CONCLUSION: Probably a good bet if you're visiting with more than one person for distance/safety purposes. Great spot for business or non-touristy trips. Lovely hot tub. I don't regret choosing this place aside from the distance- but there's that plus of a quiet sleep.

Room Tip: Ask for a corner room facing the main Street. There is a really unsightly bar with a dripping awning...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Service
Helpful?
2 Thank Roxi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lowell, Arkansas
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 18, 2014

We recently stayed here while attending a Saints football game. Hotel is in a great location and within walking distance of the stadium, French Quarter, and Bourbon Street. We were also given free breakfasts at Dress It as part of our Travelzoo booking. Friendly and accommodating staff.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank Eva G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Slidell, Louisiana, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 17, 2014

Stayed here recently for a stay-cation and it was perfect. Great, central location -- you can walk pretty much anywhere -- and helpful, friendly staff. The breakfast was quality. Rooms are a nice size.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank R Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Royal Crescent Hotel

Property: Omni Royal Crescent Hotel
Address: 535 Gravier St, New Orleans, LA 70130-2701
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Luxury Hotel in New Orleans
#29 Business Hotel in New Orleans
#32 Romantic Hotel in New Orleans
#44 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Royal Crescent Hotel 4*
Number of rooms: 98
Official Description (provided by the hotel):
Residential-style Boutique Hotel located in the heart of downtown New Orleans business district, 2 blocks from French Quarter. ... more   less 
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Also Known As:
The Omni Royal Crescent Hotel New Orleans
Omni Royal Crescent
Omni New Orleans
New Orleans Omni

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