First let me say that The OMNI Royal Crescent excels in customer service....impeccable!!! From the moment we checked in which was a few hours before checking time, our room was ready. The entire staff has been pleasant, helpful and all go beyond the call of duty. Omni made tour reservations for our family and confirmed an hour before the tour. Once the tour was complete the bus dropped us off 1/2 block from the hotel. it was raining and Dermout from Omni was waiting by the bus with umbrellas for our family. Talk about going beyond the call of duty...I was so impressed and felt very special. Complimentary coffee, juice and tea morning at a time that we designate along with a newspaper. My daughter received complimentary cookies and milk the first night! The room was very clean and equipped with a refrigerator, robes and enough towels and toiletries. It is so annoying when I arrive at a hotel room and there is only one or two towels in my room, etc. The location is wonderful, close to great dining, French Quarter, etc. and the staff is a wealth of information and make excellent recommendations. Truly a great place to stay. I know Omni Royal Crescent will be my choice when visiting New Orleans!
- Official Description (provided by the hotel):
- Residential-style Boutique Hotel located in the heart of downtown New Orleans business district, 2 blocks from French Quarter. ... more less
- Reservation Options:
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- Also Known As:
- The Omni Royal Crescent Hotel New Orleans
- Omni Royal Crescent
- Omni New Orleans
- New Orleans Omni