We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“very good hotel” 4 of 5 bubbles
Review of Omni Royal Crescent Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Omni Royal Crescent Hotel
Ranked #57 of 162 Hotels in New Orleans
Certificate of Excellence
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“very good hotel”
4 of 5 bubbles Reviewed December 11, 2012

me and my wife stayed at this hotel in september 2012
the room was spacious the staff were very helpfull and polite
even the location was good enough very close to the french quarter
we had very good time in this hotel

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank itamar1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,156 reviews from our community

Traveler rating
    559
    393
    119
    54
    31
See reviews for
145
506
65
237
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Sarasota, Florida
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed December 11, 2012

Very comfortable bed. The location of the hotel is ideal. You can walk anywhere you want to go in the French Quarter and surrounding areas.

We just weren't "wowed" by the hotel, though. It was not a four-diamond experience. Housekeeping was hit or miss (mostly miss), staff was friendly MOST of the time, but not very helpful when it counted.

There are so many other choices in the area at the same price point. I would look around at other options, unless you get a super, super rate.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Royal Crescent Hotel, responded to this review, December 20, 2012
We're sorry that you didn't find the service a four-diamond experience. As you can see most of our reviews on TripAdvisor are 4 and 5 stars, but we missed the mark during your stay. We understand trying out other hotels, but if you don't find what your looking for we hope you will come back and stay with us again. We'll make sure to deliver a four-diamond experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 9, 2012

I pulled up to the curb for directions, and this young man happened to be standing on the sidewalk helping other folks that were leaving. He not only gave me directions, but helped me with valet parking, carried my bags all the way to my room, was so gracious and courteous that I wanted to ask for him for everything! He brought my car quickly, didn't expect a tip, and generally made me feel really happy to be at this hotel. The front desk staff also was great- going above and beyond the call of duty- even helping me button my cuffs and fix my collar before going to dinner. I would definitely return to this hotel. The room was quiet, even though it was in the heart of the French Quarter. Very nice, very relaxing- a really great experience!

Room Tip: If a good view is important to you, then you'll want to mention that when making your reservatio...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FLpreservationist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Royal Crescent Hotel, responded to this review, December 20, 2012
We're so glad to hear that Taylor and the whole staff helped make your stay comfortable and relaxing. We'll be sure to pass along your comments to him, and we hope you'll come back next time you are in New Orleans.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, Connecticut
Level Contributor
20 reviews
4 of 5 bubbles Reviewed November 25, 2012

My friend and I decided to take a girls trip to NOLA and we were happy to have stayed at the Omni Royal Crescent!

Unfortunately our first encounter with an employee wasn't the best, as she was far from warm (Note to the hotel manager, we checked in the morning of Nov 15th and the employee was a young woman with long dark hair). Instead of hearing "welcome to the omni" we heard "whats your confirmation number?" At first I was a little unsure as to why we had decided to stay here. Luckily once we got to our room and settled in things were a little better. When we returned to the front desk for directions, a very different, warm and welcome young woman (blond hair pretty accent) was there to help us. I believe we only saw the one unfriendly employee one other time during our stay, but we were sure to avoid her. Everyone else in the building was very warm, and accommodating. Since we were new to the city it was nice to have restaurant recommendations, and to know where NOT to go in terms of safety.

The room itself was small but very comfortable. The bed was soft, and hotel services were very happy to supply extra pillows and towels when needed. The bathroom was always stock with necessities. It was nice to have a small fridge in the room for leftover because there are SOOO many good places to go eat.

If you stay here please remember the red and green beads on your door. The unfriendly woman at the desk didn't tell us that you'd need to put one or the other on your door knob each day. The red beads were a do not disturb or do not clean. The green beads would read we have left the room please clean. We did wake up late a couple of days and still had the chance to hang the green beads on the door even after 2pm and our room was still cleaned and taken care of.

We did not end up eating downstairs at the restaurant, but please note that Mother's Restaurant (which is very well known, and home of the original Po'boy) was VERY close by (about 2 blocks down and one over).

We were very happy with our choice to stay close to the french quarter but not in it. You are only about 2 blocks away from the french quarter and all of its fun! We did plenty of tours (haunted, swamp, city, plantation, etc) and some of them were even willing to drop us off at our hotel which was nice and convenient. By the way I highly recommend Haunted Tours and Cajun Encounters.

Overall I would highly recommend the Omni Royal for the price (we got their online special of $144/night) comfort and value....I really don't think you could wrong! I would definitely stay here again.

Room Tip: Ask to stay on the Camp Street side of the hotel, as the Gravier side has construction going on. Al...
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dpomp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Royal Crescent Hotel, responded to this review, December 20, 2012
Thanks for taking the time to post a review. We're sorry for the initial encounter at check-in, but glad that the rest of our staff was able to make you feel comfortable and answer any questions during your stay. We hope to see you next time you're in New Orleans.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 23, 2012

Stayed at Omni Royal Crescent in November 2012. My wife and I both like Omni Hotels in general due to the overall quality and service we have received at multiple locations. This hotel maintains the excellent standards of Omni. Check in was seamless and our room was ready. We stayed in room 707, a corner room. The room and bathroom were clean. The bed was very comfortable. The view isn't the greatest and the room had windows on two walls that let in a lot of light. The shower is big with plenty of hot water and a good shower-head. Unfortunately there is a lot of construction going on in New Orleans right now. A hotel across the street had a crane going all day and was noisey. Also the truck noise from the street was more than I expected. The location is very good for the French Quarter, it is a easy walk to the Quarter and Harrahs. Parking is an extra charge in addition to the room charge. Parking is off site and you have to call down ahead of time to have the valet bring the car around. Overall a very god stay, just a little noisey after 8am.

Room Tip: High up, away from elevator.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tman6487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Royal Crescent Hotel, responded to this review, December 20, 2012
We're glad you enjoyed your stay, but we're sorry for the noise. Unfortunately the construction is not under our control, so it's a bit louder during the day than usual. We're happy to provide ear plugs upon request or accommodate a room change if our occupancy allows.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
4 of 5 bubbles Reviewed November 20, 2012

Central location just a few blocks from Harrahs casino, nice walk to the french quarter and not that far from Bourbon street. All staff was young but professional and knew what they were doing. Rooms were nice and clean but not a a good view of the city. One of our only complaints that are room had not been attended to when we returned from sight seeing after being out from 10 am to 5 pm. Overall a good experience would stay there again.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ikesol22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, Tennessee, United States
Level Contributor
4 reviews
4 of 5 bubbles Reviewed November 19, 2012

We really enjoyed our stay at the Omni Royal Cresent. As frequent visitors to New Orleans we are always looking for nice hotels that are a little quieter, but close enough to the action. The Omni Royal Cresent fit the bill.
The room was very nice, the service was great and I truly felt at home.

  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Orleans hotels
Central Business District
Omni Riverfront Hotel
Omni Riverfront Hotel
#28 of 162 in New Orleans
4.5 of 5 bubbles 627 reviews
French Quarter
Omni Royal Orleans
Omni Royal Orleans
#11 of 162 in New Orleans
4.5 of 5 bubbles 3,939 reviews
Central Business District
International House Boutique Hotel
Show Prices
Show Prices
Show Prices
Central Business District
InterContinental New Orleans
InterContinental New Orleans
#12 of 162 in New Orleans
4.5 of 5 bubbles 1,028 reviews
Central Business District
The Westin New Orleans Canal Place
Central Business District
JW Marriott New Orleans
JW Marriott New Orleans
#53 of 162 in New Orleans
4.0 of 5 bubbles 2,139 reviews
Show Prices
Show Prices
Show Prices

Been to Omni Royal Crescent Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Royal Crescent Hotel

Property: Omni Royal Crescent Hotel
Address: 535 Gravier Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Luxury Hotel in New Orleans
#29 Business Hotel in New Orleans
#32 Romantic Hotel in New Orleans
#44 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Royal Crescent Hotel 4*
Number of rooms: 98
Official Description (provided by the hotel):
Residential-style Boutique Hotel located in the heart of downtown New Orleans business district, 2 blocks from French Quarter. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Omni Hotels & Resorts, Orbitz, Travelocity, Cheap Tickets, Odigeo, Priceline and Jetsetter so you can book your Omni Royal Crescent Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Omni Royal Crescent Hotel New Orleans
Omni Royal Crescent
Omni New Orleans
New Orleans Omni

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing