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“Great location and service”
Review of Hotel Monteleone

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Hotel Monteleone
Ranked #8 of 164 Hotels in New Orleans
Certificate of Excellence
Level 4 Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great location and service”
Reviewed June 10, 2013

We stayed here over the Hotel Sonesta, due to the close location to everything but a block away from all the LOUD noises of Bourbon Street. The concierge service was outstanding. Their attention to detail and concern over our stay qualifies for a 10 rating on service.

Room Tip: Outside rooms still have some street noise.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PCBennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, June 11, 2013
We are so happy to hear that you and your family had such a great stay with us! We appreciate you taking time to review your stay with us here, and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7,291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,350)
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English first
Level 4 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 10, 2013

The historic Hotel Monteleone was the perfect place for our honeymoon! Gorgeous lobby (tho large urn of white roses was a bit "tired" when we arrived...I'm a florist and always notice such things), Johnny and David are super doormen, Marvin, Corey and Giovanni do The Carousel Bar proud...great Bloody Mary, guys! Ann, the concierge, was very informative and, since she's a native New Orleanian, had off the beaten path ideas for food.
Our room was on the 10th floor in a super quiet part of the hotel...great bed and view of French Quarter rooftops. Maid service was great. We attempted to lounge at the rooftop pool on 2 occasions but it was packed...too bad...looked refreshing after being out most of day.
The Monteleone is in the perfect location, too! Plus we met some pretty interesting people while going round the Carousel Bar!
The one negative comment I can make is the bathrooms are compact, to say the least...rather awkward for 2 tho it's certainly not a deal breaker...we'll probably stay there again!

Room Tip: Request a room on higher floor and.go where the doormen tell you!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikes1cin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, June 11, 2013
Congratulations on your wedding! We are so honored to have been your choice for your honeymoon! We are absolutely thrilled that you had such a wonderful stay with us! We appreciate you taking time out to share your review with us, and hope to see you again on your next visit to New Orleans. Perhaps to celebrate your anniversary!
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Morgan City, Louisiana
Level 4 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 10, 2013

Elegant hotel. Accommodations although a little small make it very quaint and charming. The hotel's refurbishing several years ago really put it over the top in quality of décor. Staff is very friendly especially the doormen, bellmen and room attendants.... and of course Parker the bartender in the carousel bar. Fortunately we got a special summer rate or other wise it would have hurt their value rating.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, June 11, 2013
We appreciate you taking time to share your review of your recent stay with us. We are so happy to hear that you enjoyed your visit. We hope to see you again soon upon your next visit to New Orleans!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, Canada
Level 5 Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 9, 2013

The room was nice and clean. The beds very comfortable. Bathrobes are a nice touch. The pool are was very pretty. The staff was very friendly and helpful. (Johnny the doorman). The Carousel Bar was cool. Hard to get a spot on it. The bartenders were really friendly. The only complaint is you spend a lot of money on a room and they still want more money for the WIFI when you can go down the street and for the price of a coffee you get free WIFI.

  • Stayed May 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cy1867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, June 11, 2013
We are so happy to hear that you so thoroughly enjoyed your stay with us. We are glad you found our accommodations, service and amenities to be excellent. Your comments regarding WiFi charges have been noted and have been brought to the attention of our management team for review. We appreciate you taking time out to share your review with us! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 7, 2013

I recently spent 3 nights at Hotel Monteleone for a 2 day work event. I really enjoyed my stay. My room was clean. The maid service was great. The location on Royal street is perfect. My bed was comfortable as well. We had lunch in the hotel twice and the food was very good. The roof top pool spot is very cozy and European-esque with tables in the shade and in the sun. The pool bar is small but can deliver what you need in the way of drinks and food. The gym has newer cardio machines. My only complaint is that the front desk was staffed with only 1 or 2 people upon arrival as I experienced quite a wait to check in and I noticed several other guests at different times of the day waiting in lines to check in. There were a few occasions when there were not any employees at the check in desk but there were several in the office behind the wall but this did not take much away from my great experience.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Burdi3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, June 11, 2013
Thank you for taking time out to share your review of your recent stay with us. We are thrilled to hear that you had such a wonderful time! Your comments regarding front desk check in time and staffing have been noted and brought to the attention of our management team for review. We appreciate your patronage and hope to see you again soon upon your next visit to New Orleans!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 7, 2013

Beautiful lobby, great location, helpful and friendly staff. David the doorman was well dressed and always giving us great tips for restaurants. Rotating Carousel Bar was charming and got 2 free drinks using "iPrefer" card. The card also gives you a free upgraded room (which wasn't available) and free internet (which I didn't use). We stayed on the 12th floor away from the street and bar noise (city view/roof tops). We preferred river view but it wasn't available. Front desk said "double rooms nicer than king". Room was very small but comfortable. Comfortable beds (but small double size), small bathroom but strong shower water pressure and toilets. Maid changed linens and towels and took out trash, but didn't seem to clean or vacuum (5 day stay). Noticed few stains on carpets and normal wear and tear of room. Just expected it to be a little nicer room for the money. Tried the breakfast buffet but it was cold and out of everything (around $50 for two). Complained to restaurant manager and he gave us complementary menu breakfast the next morning which was excellent. Roof top area small but enjoyed night views and breeze. Area restaurants pricey but enjoyed Acme Char-grilled Oysters, Brennan's Banana Foster, Deanie's fried platters, Bourbon House BBQ Shrimp Po-Boy, and everything at Redfish Grill. And of course Cafe du Monde for beignets. Favorite tours were Airboat Adventures Alligator Swamp Tour, WWII Museum, Mardi Gras World, French Market river area, Bourbon Street Spirits Bar (dueling pianos) and Free Tours by Foot.

Room Tip: River view and high floor to avoid bar and street noise. Suite if you can afford it.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, June 11, 2013
Thank you for sharing your review of your recent visit to New Orleans and stay with us at Hotel Monteleone. We are so glad to hear you enjoyed your visit. Your comments regarding the rooms and breakfast have been noted and brought to the attention of our management team for review. We value your patronage and do hope to see you again soon upon your next visit to New Orleans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level 6 Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed June 6, 2013

I can't think of a single serious complaint about this hotel. Probably the ONLY warning is about valet parking -- they do the best job they can, but at check-out time, give them about 30 minutes to fetch your car.

I've stayed there a couple of times. The rooms have been uniformly excellent, the food top-notch (after all, it IS New Orleans) and the service superb. We're staying there again next year at Mardi Gras.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnK1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, June 7, 2013
We are so happy to hear that you had such an excellent experience during your recent stay with us at Hotel Monteleone. We're glad to hear that you found our accommodations, cuisine and service to be superb. Your comments regarding the time of car retrieval have been noted and brought to the attention of our management team for review. We appreciate you taking time out to share your review with us, and are excited to hear that you will be joining us again during Mardi Gras next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Monteleone

Property: Hotel Monteleone
Address: 214 Royal Street, French Quarter, New Orleans, LA 70130-2227
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in New Orleans
#2 Spa Hotel in New Orleans
#2 Luxury Hotel in New Orleans
#3 Business Hotel in New Orleans
#9 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monteleone 4*
Number of rooms: 570
Official Description (provided by the hotel):
It’s been said that the French Quarter begins in the lobby of the Hotel Monteleone. In fact, this venerable establishment sits majestically at the foot of Royal Street giving guests the best point of departure for all things New Orleans. Visitors need only step outside this French Quarter hotel to discover shop after shop of fabulous European antiques, estate jewelry, Oriental rugs, and art and antiquities from around the world. Quaint restaurants and specialty shops outside of this luxurious New Orleans hotel line the cobblestone French Quarter streets that lead to Jackson Square, the Old French Market and the Riverwalk where tourists and native New Orleanians stroll the levee and watch the steamboats and barges along the Mississippi River. At this New Orleans hotel, you’ll find history around every corner. ... more   less 
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Also Known As:
Monteleone Hotel New Orleans
Monteleone New Orleans

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