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“Authentic and classic French Quarter Hotel” 4 of 5 bubbles
Review of Hotel Monteleone

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Hotel Monteleone
Ranked #6 of 162 Hotels in New Orleans
Certificate of Excellence
Level Contributor
270 reviews
216 hotel reviews
common_n_hotel_reviews_1bd8 759 helpful votes
“Authentic and classic French Quarter Hotel”
4 of 5 bubbles Reviewed May 20, 2008

We were thrilled with our choice of the Monteleone for our trip to NO for a business conference. Most of the other attendees stayed at the Marriott where the meetings were being held. We loved the fact that our accommodations were different than the generic, big box hotels in the area.

First I will say the location is just perfect. Close enough to walk everywhere but far enough to avoid the noise of Bourbon St. The style, as mentioned here is more Old World...kind of on the feel of a Waldorf or Fairmont. We have a tendency to prefer contemporary or "boutique-y" hotels but the Monteleone really gives you a flavor for the history of the area.

The lobby is very pretty and the staff very attentive and professional.

If I had one complaint, I would make sure to ask what actually qualifies as a deluxe room. After reading the reviews here, I was sure to book the largest, nicest room category available below a suite. I'm not 100% sure we got what we reserved because the room was still quite small. It was a true King sized bed and there was enough room to barely make our way around but it was still small with only a very tiny peak of the river from our 6th floor room.

The room and bathroom were immaculate however, seemingly recently painted. I usually bristle at ornate drapes and lots of fabrics in a hotel room but it was true to the French influence in the city and everything was fresh and dust free. Our view consisted of rooftops and buildings. As opposed to the comment on this board of noisy surrounds, we were quick to notice almost no noise (one of our main criteria for judging a hotel). That might have been because we faced away from the main street but we also heard no plumbing sounds or disturbances from the neighbors.

That said, we spent very little time in the room.

One of the most enjoyable aspects of the Monteleone was the lovely rooftop pool. A nice perk in a hot city. We would spend our day out and about, relax with a book poolside in the afternoon and then head out to the FQ for the evening. It made the day truly relaxing. They could use to add some umbrellas for shade however.

All, in all, a very pleasant stay.

  • Liked — location and pool
  • Disliked — room size
  • Stayed May 2008, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Msk6261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,805 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Ewing, NJ
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed May 9, 2008

Just returned from 4 nights in NO for Jazzfest and absolutely loved our stay at Monteleone. We booked through a family friend who happens to be a travel agent and were looking for a hotel that offered the charm and elegance you don't find at the usual names. This was exactly what we bargained for. Great location, one block from Bourbon and a 5 min walk to the river. Staff was exceptionally attentive and gracious. Every minor problem was addressed quickly and correctly. Our only issue was that our room (15th fl) had some water stains (and possibly mold starting) from a leaky roof. Rooms are small as stated in other postings but with the Deluxe room we had just enough space to be comfortable and unpack. Would definetly go back to the Monteleone.

  • Stayed May 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank EdJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, CA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed May 7, 2008

We booked a room at the Monteleone based on reviews we had read on this site as well as others. The room, supposedly a deluxe king, was small, unmemorable and smelled horribly of tobacco smoke. It was exceedingly noisy at night even with the window closed. The plumbing was excessively noisy; we could hear the shower and running water from adjoining rooms. When we arrived, the in-room safe was broken and had no instructions attached; it had to be repaired the next day. The hotel does not have complimentary wireless internet and charges an excessive fee of $10 per day for wired in-room access; at its room rates, free wireless access should be available to all guests. When we requested a late check-out on May 7th, we were first told that "the very best we could do" was 12:30 (normal checkout is at 12:00). When we pressed on this, we were begrudgingly told we could check out at 1:00, but it was clear that the clerk felt very put out by this. For a lodging that holds itself out as a luxury hotel and charges accordingly, I believe it falls very well short of the mark. There are far better hotel choices available in or near the French Quarter. I would not stay at this hotel again.

  • Liked — The shower
  • Disliked — Poor quality of room conditons; no complimentary internet access
  • Stayed May 2008, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kentucky
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed April 30, 2008

I took my husband for his first visit to New Orleans. This was my second stay at the Monteleone and it was just as good as the last time, just with some bumps in the road. The staff is very nice and the property is clean (and the lobby always smells like fresh flowers which I just love!). This time we booked directly through the hotel and got the cheapest king deal that they had. My only recommendation is that if you are booking direct, get upgraded and don't take the standard/base rate King if you want a little more room. The room was itty bitty, but that's fine with us, we're in New Orleans and just happy to have a clean and safe place to rest at night. The only other problem was the walls were like paper and we could literally hear the two ladies next door speaking like they were right next to us and you could tell that they were speaking in reasonable levels. This was strange, because my last stay with some friends, our room was right near the elevator and we never heard a thing, so perhaps parts of the hotel were constructed at different times???
We asked for late check-out and the best they could do was an extra 30 minutes, so perhaps they had a large convention or its hotel policy, I was only upset by it because I just didn't want to leave :) It was fortunate that we did check out late because when my husband went to check out someone had used our room number to buy breakfast at the restaurant. The front desk was polite and the charge was promptly removed when we explained it was not our charge, so when you leave I would most certainly check out at the desk and look over your bill instead of automatic check out.
In any case, I would certainly recommend this hotel to anyone wanting to visit New Orleans. Our visit wasn't perfect, but it was fun and the staff at the Monteleone was wonderful. It's only a hop, skip and a jump from Bourbon and I have always felt safe walking back to the hotel at night which is a huge selling point when in NOLA. Have fun, be safe and let the good times roll!

  • Liked — The history of the hotel
  • Disliked — the tiny room, but we booked the cheapest and you get what ya pay for!
  • Stayed March 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank kentuckygirl1021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed April 29, 2008

Our group had been planning our JazzFest 2008 trip for about 6 months. We were going to stay at the Omni Royal Crescent but the rooms were too expensive so after reading the reviews on TA about the Hotel Monteleone we decided to stay here and we were very pleased. Check in was a breeze and they put us in adjoining rooms which were spacious. We were in rooms 1146 and 1145. 1145 was a corner room with two side being windows. The bathrooms were a little small but manageable. We paid $249 a night right off of their own website which was a good price for Jazz Fest weekend. The location is great! We especially liked the Walgreens right across the street to buy water and sunscreen except for Saturday when it rained all day. The carasoul bar is nice yet hard to find a seat. We ate at Mr. B's Bistro across the street the first night and had a wonderful meal. The pool was fun on the roof and they had a little pool bar up there too. The lobby is beautiful and the hospitality of everyone couldn't be nicer. I liked that they had a computer that you could print your plane boarding pass off on. All of our group were completely satisfied with the hotel.

  • Liked — Great Location
  • Disliked — Small bathroom
  • Stayed April 2008, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank longlegsally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
State College, Pennsylvania
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed April 28, 2008

The good: It's a beautiful hotel with a cool carousel bar and, if the French Quarter is your game, the location is pretty much perfect. Service was excellent and very accommodating, from behind the desk to the concierge. The gym was actually better than expected and the pool was pretty nice. It was closed on the day of arrival, so I can't give a full review. It had water! That's about it. But it looked like a great place to relax, up on the roof, with a nice view.

The sorta bad: Loud! This is the fourth hotel I've stayed in in NO, to include two very cheap motels back in the day, and this was easily the loudest. I get the people returning from drunken revelry, and I can live with that, but hearing the X-rated grunts and groans from neighbors is a little much (the neighbors are as much to blame as the hotel on that one). I felt like I was on a San Fernando Valley movie set. Also, as mentioned to exhaustion, the rooms are microscopically small. After reading reviews, I purposely booked a "deluxe" room (supposedly larger and one promising a good view). I had to go back to the desk to confirm it was a deluxe room. It was.

Still, it was a very nice hotel and very clean with a friendly staff. It provided a great central location to return to amid sightseeing and the lobby bar was a great place to hang out. So good, but not great.

  • Liked — Location
  • Disliked — Noise
  • Stayed July 2007, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank mdcawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay Area
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed April 28, 2008

We chose the Monteleone over the Omni after reading reviews that made them sound like comparable hotels.

We reserved a "deluxe" room for four nights and at check in, requested the largest available but were told there weren't any larger rooms. Instead, we were given a tiny room right off the elevator. We were shocked to see the room. The furniture was shabby and damaged - we've stayed in Holiday Inn Expresses that were nicer. There was also a notice letting us know the pool would be closed the following day, so if we wanted to swim, we could walk over to the Omni and use its pool. We called the front desk to tell them of our disappointment with the room and were immediately moved to a new room. This room was larger but had very noticeable stains on the carpet and more damaged furniture. We couldn't believe a hotel that bills itself as four-star was this shabby.

That evening we walked by the Omni Royal and decided to check out what we had passed up. The front desk staff quoted us a rate that was $20 a night cheaper than what we were paying at the Monteleone and showed us a roomy, clean, well-maintained room. ... When we got back to the Monteleone, we couldn't get into our room because the key card wouldn't work. My husband went downstairs to the front desk to have it fixed, came back up to the room and the card still wouldn't open the door. So he had to go back a second time. ... We decided we'd be checking out the next day and moving to the Omni. The Monteleone staff grudgingly let us go without charging us a second night as a penalty. But they wanted to know why we simply didn't ask them to move us to a THIRD room that might be move in line with our expectations.

Over at the Omni, we had a great stay. The staff was fantastic. When we checked in, they gave our daughter a little backpack filled with toys and treats. The rooftoop pool and bar were great. ... We definitely recommend the Omni over the Monteleone, especially if you have kids....

  • Stayed April 2008
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank subtext
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monteleone

Property: Hotel Monteleone
Address: 214 Royal Street, French Quarter, New Orleans, LA 70130-2227
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in New Orleans
#2 Spa Hotel in New Orleans
#2 Luxury Hotel in New Orleans
#3 Business Hotel in New Orleans
#9 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Monteleone 4*
Number of rooms: 570
Official Description (provided by the hotel):
It’s been said that the French Quarter begins in the lobby of the Hotel Monteleone. In fact, this venerable establishment sits majestically at the foot of Royal Street giving guests the best point of departure for all things New Orleans. Visitors need only step outside this French Quarter hotel to discover shop after shop of fabulous European antiques, estate jewelry, Oriental rugs, and art and antiquities from around the world. Quaint restaurants and specialty shops outside of this luxurious New Orleans hotel line the cobblestone French Quarter streets that lead to Jackson Square, the Old French Market and the Riverwalk where tourists and native New Orleanians stroll the levee and watch the steamboats and barges along the Mississippi River. At this New Orleans hotel, you’ll find history around every corner. ... more   less 
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Also Known As:
Monteleone Hotel New Orleans
Monteleone New Orleans

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