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“Love it”
Review of Hotel Monteleone

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Hotel Monteleone
Ranked #10 of 162 Hotels in New Orleans
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
113 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Love it”
Reviewed January 24, 2013

Although it’s in the French Quarter, it’s on the quieter side on Royal of which I love. It’s in a fantastic location, central to everything.
Unless I’m staying in NO for conference and must stay elsewhere, Hotel Monteleone is always my first pick.
The room is lovely, clean and comfortable. The service is always topnotch and everything else is a bonus.

  • Stayed September 2012, traveled on business
    • Value
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Helpful?
1 Thank RoadWarriorInHeels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 21, 2013
We are so honored to hear that Hotel Monteleone is always your first choice when visiting New Orleans! We're thrilled to know that you love our accommodations, location and Carousel Bar & Lounge and find our service to be "top notch!" We appreciate you taking time out to share your review with us here, and hope to see you again soon on your next visit to New Orleans!
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7,008 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (1,310)
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Madison
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 24, 2013

I would highly recommend the Hotel Monteleone if you are looking for somewhere beautiful and luxurious to stay in New Orleans. I stayed there the week before Christmas and got a fantastic rate. NOLA is slow during this week, so you can get great deals at 4-star hotels then. I plan on going again during the same time period in 2013, and I will probably stay at the Hotel Monteleone again. The staff was very friendly and helpful, and the rooms were clean and beautifully decorated. The location was awesome--so close to everywhere I wanted to go and everything I wanted to do. My room was quiet, and I was able to sleep well every night. I always felt safe at this location. The hotel itself was spectacularly decorated for Christmas and I took a lot of pictures. The forest of Christmas trees that lined the lobby were breathtaking.

  • Stayed December 2012, traveled solo
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Helpful?
1 Thank Jean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 22, 2013
We appreciate you taking time out to share your experience of your stay at Hotel Monteleone during the holiday season. We are so glad to hear you had such a fantastic stay and so thoroughly enjoyed your accommodations, our location and our holiday decorations! We are excited to hear that you are interested in returning this coming holiday. Let us know if we can help with any info while you plan your visit!
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Minneapolis, Minnesota
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 24, 2013

My husband and I have stayed at the Monteleone several times and will keep going back. The location in the French Quarter near Canal Street is ideal. The hotel's policies and staff are helpful and accommodating. This time, we arrived far in advance of check-in time. The desk clerk checked us in anyway. We left our bags in the check room, went to lunch, and the clerk called our mobile phone when the room was ready. The standard rooms and their bathrooms are rather cramped but otherwise very nice (comfy bed, good-sized closet with plenty of hangers, Keurig coffee maker, updated bath with great water pressure in the shower, an abundant supply of fluffy towels, powerful hair dryer . . .). The standard rooms are pleasantly free of the pricey extras many hotels provide, like overpriced bottles of water and a mini-bar with overpriced snacks and alcohol. Instead, there’s a small fridge you can stock with soft drinks from the Walgreen's across the street (prices are high, but cheaper than a mini-bar) or with wine or beer from Rouse's Market a few blocks up Royal Street. Revelers in the street outside were audible, but not enough to disturb our sleep. The staff in the breakfast room were wonderful. It’s fun to have a drink and talk to the friendly bartender and patrons at the hotel's revolving Carousel Bar, and the adjacent lounge is a great place to relax and watch the passing parade. This is a wonderful hotel.

  • Stayed January 2013, traveled as a couple
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Helpful?
2 Thank Haleyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 22, 2013
Thank you for taking time out to share your review of your recent stay with us at Hotel Monteleone. We are so glad to hear that you and your husband had such a wonderful experience. We're happy to know you found our staff to be friendly and helpful, our accommodations well appointed and our Carousel Bar & Lounge to be the perfect place to relax. We hope to see you again soon on your next visit to New Orleans!
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Vancouver, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2013

Lovely old hotel stayed 3 nights and had to change hotels as nothing available.Everything fine until we checked out at noon and at 4pm realized we had left the really nice toiletry bag my kids had given me hanging on the back of the bathroom door. At 515pm we realized what happened and phoned hotel to be told lost and found closed until 9am next day. Met friends at Monteleone at 6pm, went to front desk told the person the situation and as no-one had checked into our old room my husband given a key to check for the item. Nothing there. Phoned lost and found 930am next day and nothing handed in. The toiletry bag had disappeared in to thin air. In a final effort went to the hotel later that day and this time the guest manager checked again nothing. What is most disturbing is as a hotel guest we expected an item we forgot would be handed in and the bigger question is given the limited access to the room how could the item just vanish? It is not so much the value of the lost item but the principle of what happened and for us a very frustrating and unpleasant experience.

Room Tip: Rooms very small but nice and had a refrigerator.We did have one with a slight river view which was...
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Kiwitraveller4706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 22, 2013
Please accept my sincere apologies for the problems you endured during your recent visit to New Orleans and Hotel Monteleone. I am appalled that we failed so poorly in our responsibility to you as our guest. There simply is no excuse for the issue you experienced. Your comments have been brought to the attention of our management for review. I hope you will reconsider your impression of Hotel Monteleone and allow us another opportunity to provide you the type of hospitality, ambiance and service upon which our reputation is established and which you have every right to expect.
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Hamilton, Canada
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 23, 2013

very nice hotel. classy. expensive. ordered a crib and it was actually in the room when we arrived. the crib also had nice sheets and a cute little monteleone lion. very nice touch. the pool was heated and very warm. in a great way. very pleased overall. i would stay again if going back to NO.

  • Stayed January 2013, traveled with family
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Helpful?
Thank ian w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 22, 2013
We are so glad to hear you had such a wonderful visit to New Orleans and stay with us at Hotel Monteleone. We're so glad you loved the Monte the Lion stuffed animal in the crib. We're so glad you were able to relax by the rooftop pool and had such a fabulous time in New Orleans. We hope to see you again soon on your next visit to The Big Easy!
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Cleveland, Tennessee
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 22, 2013

Hotel Monteleone is a wonderful place to stay. Right in the middle of the French Quarter, The Monteleone's luxurious rooms are quiet and very comfortable. The rooms are small but the comfort makes up for that. Service is wonderful and very helpful. This was also a favorite Hotel of my parents. I have been staying at the Hotel Monteleone for 40 years.

  • Stayed November 2012, traveled with family
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Helpful?
Thank Pellyjane50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 22, 2013
We appreciate you taking time out to share your experience of your recent trip to New Orleans and stay at Hotel Monteleone. We are so glad to hear you found our accommodations luxurious, our service to be wonderful and our location in the New Orleans French Quarter unparalleled! We're so honored to have been a part of your family travels for over 40 years! We hope to see you again soon on your next visit to New Orleans!
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Kingston, PA, USA
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 19, 2013

This is the second time staying at this hotel inside the French Quarter. My family and I found it as luxurious, quiet and helpful as in the past. Exceptional help from desk staff, concierge, doorman throughout. I had a definite sense of being safe and cared for. On a day when no maid service was requested, towards evening housekeeping gave a call to see if we had all the items we needed until the next day! Since we were traveling with our college age children we took two rooms which seemed very spacious, with many comfort items. My daughter found the substantial gym with it's large windows overlooking the city most enjoyable. I would have enjoyed the rooftop pool had it been a different time of year. The view from the area surrounding the pool was amazing.
Just outside all this lay the French Quarter with all we needed in walking distance, and most importantly, an easy walk back! This is certainly our hotel when visiting the Vieux Carre.

  • Stayed January 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CindyKingston_PA_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 22, 2013
We are so glad to hear you and your family had such a fabulous trip to New Orleans and stay with us at Hotel Monteleone. We are happy you found our staff to be exceptional, our amenities so enjoyable and our location so perfect to walk to the many attractions in the French Quarter. We appreciate you taking time to share your review and do hope to see you again on your next visit to the New Orleans French Quarter!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Monteleone

Property: Hotel Monteleone
Address: 214 Royal Street, French Quarter, New Orleans, LA 70130-2227
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in New Orleans
#2 Spa Hotel in New Orleans
#3 Business Hotel in New Orleans
#3 Luxury Hotel in New Orleans
#9 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monteleone 4*
Number of rooms: 570
Official Description (provided by the hotel):
It’s been said that the French Quarter begins in the lobby of the Hotel Monteleone. In fact, this venerable establishment sits majestically at the foot of Royal Street giving guests the best point of departure for all things New Orleans. Visitors need only step outside this French Quarter hotel to discover shop after shop of fabulous European antiques, estate jewelry, Oriental rugs, and art and antiquities from around the world. Quaint restaurants and specialty shops outside of this luxurious New Orleans hotel line the cobblestone French Quarter streets that lead to Jackson Square, the Old French Market and the Riverwalk where tourists and native New Orleanians stroll the levee and watch the steamboats and barges along the Mississippi River. At this New Orleans hotel, you’ll find history around every corner. ... more   less 
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Also Known As:
Monteleone Hotel New Orleans
Monteleone New Orleans

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