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“New Years Eve” 5 of 5 stars
Review of Hotel Monteleone

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Hotel Monteleone
Ranked #10 of 162 Hotels in New Orleans
Certificate of Excellence
Texarkana, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“New Years Eve”
5 of 5 stars Reviewed March 5, 2012

I stayed at the Monteleone for New Years Eve with my fiance and parents...we loved it! The hotel is very beautiful, historic and classy. The rooms are small, but didn't bother us as we only needed it for getting dressed and sleeping. The Carousel Bar is a lot of fun, the rooftop pool is heated in the winter and they have a fun little bar next to it, perfect for the summer. The River View Room is amazing at night..def worth a trip up there, we took some drinks and just sat looking out of the windows one night after our night on the town. The hotel is in the prefect location...you can easily walk to Bourbon St, Jackson Square, River Walk, Casino, Etc. Overall it is a fun & classy place to stay, I highly recommend for couples.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CourtCH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,022 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,187)
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English first
Chicago
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 4, 2012

This was my husband's first visit to New Orleans. A colleague, formerly from New Orleans, had highly recommended this hotel. If I could not get into this one, she had said to try Hotel Bienville. We were able to obtain a room. The price is a little high but the quality and location are supurb. The staff in the Carnival lounge could use a few helpful hints in being friendly and courteous. We were in there on 2 different occasions with 3 different wait staff and they were perfunctorily performing their duties. There was a musician at night who found a niche in an auditorium of sorts made out of a closed store's entryway just across the street. The sound seemed to billow up to our hotel room almost as if the window was open. When he decided to end for the evening, sleeping was a breeze. Given the location, good accommodations and doormen; I would recommend this hotel to everyone.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 4, 2012

We stayed in this beautiful classic French Quarter hotel January 31st to February 4th. While the rooms were fairly typical for a nice hotel, the overall ambiance of the hotel was great. But what really inspired me to write this review was the superb customer service I received from the concierge, Joey. We had traveled 30 miles outside the city limits with some friends to eat at a restaurant, where I inadvertently left my prescription glasses. With no rental car at hand, I wasn't certain how I would retrieve them. Joey called on my behalf, found a member of their staff who lived in his area, arranged to have the glasses brought home, and picked them up for me, delivering to me my glasses within 36 hours of my losing them! Now that's exceptional service!!!

Room Tip: Try to get a room overlooking the Mississippi
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank sowherearewegoing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, ON
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed March 1, 2012

We stayed at the Monteleone Feb 9 - 11 and found the staff excellent, the rooms clean, the Carousel Bar a great place to socialize, and the breakfast buffets delicious. The location is within walking distance for all major sights and events - Canal St., Bourbon St., the Casino and The River Walk, are easily accessible. There are 100's of fabulous restaurants in this area. I would advise any 1st time visitor's to take a city/county bus tour. Visiting NOLA a week before Mardi Gras still provides lots of sights as well as parades. This Hotel is the 'best' and NOLA is absolutely wonderful. Can't wait to go back.

Room Tip: Our room did not have a great view. However, being at the side/rear does provide a quiet nights sle...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank SBlack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha's Vineyard, Massachusetts
Level Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 1, 2012

Stayed in a Queen Suite...small room with view of the Mississippi over the industrial rooftops of the buildings between the hotel and the river. Quaint furnishings but tight in the room. Comfortable bed and linens. Only one chair. Service and staff were excellent. The location is excellent if you want to be in the throes of all that is the French Quarter. Wifi is an extra charge - something that I take offense at in a room at this level and rate. Overall a good experience, but will probably look for something with larger floor space for my next visit.

Room Tip: Odd number rooms are on the back of the hotel and are quieter.
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  • Stayed February 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MVTraveler31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 29, 2012

We stayed here for 10 days whilst visiting famiy in NOLA which also took in Mardi Gras. Where to start - the hotel is gorgeous, the staff were really friendly and helpful (with the exception of the concierge lady - I think she was German) and carried on smiling all the way through the chaos of Mardi Gras. We booked a room with a view of the Mississippi which meant we were at the back of the hotel which was lovely. Breafast is excellent value for money - we ate here a few times - and the Carousel bar is great fun - slightly more pricey but then you would expect that in a hotel of this calibre. Gym and pool were both great. The location is on Royal Street which is one back from Bourbon so you can avoid this completely if you want to!! Top tips for breakfast are Something Else Cafe (at the end of Exchange Alley), Daisy Dukes (they do refillable Bloody Marys) and Cafe Beignet which is just up the road. We also explored the Garden District and Magazine Street which are well worth a trip on the St Charles Streetcar.
We can't recommend this hotel highly enough and would definitely go back.

Room Tip: As we were on a longer trip we went for the rooms with a view of the River, they seem to be more roo...
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SalisburySaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk
Level Contributor
376 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
2 of 5 stars Reviewed February 28, 2012

We travelled from the UK to experience Mardi Gras at this expensive hotel, worth the price we thought. Not so sadly.

On the plus side, as Mardi Gras is madness so there must be allowances for that, but be aware that the party carries on late into the night. So the location is wonderful if you want to party, a short walk from the parades and river front. Worth walking to the river and eating there too; and walking further up Bourbon St for more bars.

On the downside when we asked for more teabags for our room they seemed to not want to give us any, we cannot be the only Brits to visit and ask for tea. They then would not send milk, we had to go back to our room, call room service and wait for it to be delivered. This is not what we expected from this calibre hotel; we got better service in Holiday Inns elsewhere.

I would not stay there again, too pricey, service not up to standard but the location is wonderful if you want to party - and they do party!!

  • Stayed February 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank luvtogo6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 27, 2012
Thank you for taking the time to comment regarding your recent stay at Hotel Monteleone. We regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review.

We greatly value your patronage and do hope that you will reconsider and give us another opportunity to display to you the type of hospitality and service upon which our reputation is based and which you have every right to expect.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Monteleone

Property: Hotel Monteleone
Address: 214 Royal Street, French Quarter, New Orleans, LA 70130-2227
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in New Orleans
#2 Spa Hotel in New Orleans
#3 Luxury Hotel in New Orleans
#3 Business Hotel in New Orleans
#9 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monteleone 4*
Number of rooms: 570
Official Description (provided by the hotel):
It’s been said that the French Quarter begins in the lobby of the Hotel Monteleone. In fact, this venerable establishment sits majestically at the foot of Royal Street giving guests the best point of departure for all things New Orleans. Visitors need only step outside this French Quarter hotel to discover shop after shop of fabulous European antiques, estate jewelry, Oriental rugs, and art and antiquities from around the world. Quaint restaurants and specialty shops outside of this luxurious New Orleans hotel line the cobblestone French Quarter streets that lead to Jackson Square, the Old French Market and the Riverwalk where tourists and native New Orleanians stroll the levee and watch the steamboats and barges along the Mississippi River. At this New Orleans hotel, you’ll find history around every corner. ... more   less 
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Also Known As:
Monteleone Hotel New Orleans
Monteleone New Orleans

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