As with other posters, I was concerned with all the negative reviews. Honestly not sure where the negative reviews are coming from. I did not experience any of the issues as previously listed. We arrived at 130pm and checked with the front desk to see about an early check in. Not a problem. We were checked in by Anabel and she was very friendly and informative. Checked into room 4309 with a city view. Anabel briefly explained the elevators, and again not a problem. Waited less than a minute and on the 43rd floor in about 30 seconds. The room was very nice, spacious and immaculate with a beautiful city view. We accepted the 5.00 "green" voucher for no housekeeping. The voucher was accepted at the Starbucks in the lobby, no problem. Our room was adjacent to the elevator, no noise from the elevator. The hotel is perfectly located and within walking distance to everything. Multiple trolley lines located near the hotel. Some of the previously discussed issues:
Elevator: Elevators to the right- floors 1-9, Elevators to the left floors 9 and above (read the signs). Grey keypads, enter floor number, watch screen it will tell you what elevator. Get on elevator and go to the floor. Very simple to operate!
Pool: yes it is small, the majority of pools in New Orleans are small in the large hotels.
Fitness Center: Very large, excellent equipment.
Staff: Very friendly. Security is on site in the evening and will ask to see your key card to access the elevator.
Parking $42.56 per day (includes tax) seems high until you get to NOLA. It is not high at all compared to other lots. Never waited more that 5 minutes for our vehicle.
Become a Starwood Preferred Guest. It will be offered at check in if not already a member. Complimentary waters in the room. Come in handy in the NOLA heat and humidity.
WiFi: Yes there is a charge and no free Wi Fi anywhere in the hotel. This would be my only knock on the hotel.
Having stayed with 5 different chain hotels in this area of Canal Street. This is my new go to hotel!
- Official Description (provided by the hotel):
- Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more less
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- Also Known As:
- Sheraton New Orleans Hotel New Orleans
- New Orleans Sheraton