We were on a coach tour and this was our 6th out of 7 hotels in total on the tour of the Southern states on a Southern Sights and Sounds holiday. This hotel was very good and upmarket for the area is New Orleans does have seedy areas but Canal Street is fine for the most part. The breakfast buffet was good but the most expensive of the whole tour was we tended to avoid it and order something from the inhouse Starbucks on the first morning of our 3 night stay and on the second morning we ate elsewhere too in another area but on the last morning we were given a complimentary breakfast because the lifts failed the previous day and were all day being reconnected but we didn't actually suffer from this as we used the stairs but was very welcome and was a lovely buffet breakfast. Service is very slow in New Orleans in general but was not bad at all in this hotel, and staff extremely friendly on all fronts.
This hotel has 49 floors and we were only on the 18th luckily. The lift problem was huge overall but was solved within 1 day with as little disruption to visitors as possible. The bar area is lovely with an area round the bar with stools for people who don't want service and tipping and also tables with comfy chairs and waitress service, well worth a small tip, as very efficient. Large range of cocktails too. Bit pricy but we got a free one of those on the last night too because of the disruption.
lift problem was huge buit was solved within 1 day
- Official Description (provided by the hotel):
- Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more less
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- Also Known As:
- Sheraton New Orleans Hotel New Orleans
- New Orleans Sheraton