This was our jumping off point for our christmas cruise, so we were only here for one night. The location is perfect. The Hotel appeared to be full, as there was a bowl game that evening. Many of the Ragin' Cajun supporters where staying here. Even with that the check in was fairly quick, the agents were smiling and welcoming. Our room was fine. Loved the floor to ceiling window! we had a river view, only slightly obstructed by the roof of the next building. I would have preferred a higher floor, but as this was a pre-cruise package room secured by the cruise line, the floor and view was actually better than I expected.
Beds were comfortable, water pressure in the shower adaquite.
The only complaint would be checkout. being part of the package, we had transportation to the pier provided by the cruiseline. The front desk agent advised us that the bus picks on the street side of the lobby. We were directed to wait near the front doors, and told that the representative comes in and announces for us, "we couldn't miss the call". We were waiting near the streetside doors, with several others who were going on the cruise, we could see a bus loading up...but no announcements from the doors we were near. The rep actually looks for passengers from the valet enterance on the side of the lobby. If someone in the group hadn't gone outside to inquire if this was the arranged transportation several of us would have not heard the call... Front desk agents need to not be sending the cruise pax to the front of the lobby, but to the valet side.
All in all it was a good place to lay our heads for the night.
- Official Description (provided by the hotel):
- Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more less
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- Also Known As:
- Sheraton New Orleans Hotel New Orleans
- New Orleans Sheraton