Stayed here 4 days for conference. It is in prime location for easy access to French Quarter. However, it is an average hotel for its class. Nothing special! Décor is jaded with paint peeling off the doors, broken hinges to the wardrobe door, gaps under the room door allowing noise from the corridor. The elevators have a built in algorithm which works out the shortest wait time for the floor one wants . We rarely had a long wait time. However, if one gets in to the wrong lift by mistake, there are no floor buttons to push inside the lift and can get confusing. Housekeeping is very slow, with room not being cleaned until after 2:30 pm on two of the 4 day stay. The level of detail expected from a 4star hotel was missing. I rarely saw the front glass doors being cleaned and this is when attending a medical conference ! There is wifi which is free in the lobby but chargeable in the rooms. The breakfast at $29 per person is expensive. There is a Starbucks on-site or numerous eat out options nearby. However, it truly is in the heart of the French Quarter with a lot of the tourist attractions within walking distance. Overall, if I return to NOLA, pound for pound, I would personally try another hotel nearby.
- Official Description (provided by the hotel):
- Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more less
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- Also Known As:
- Sheraton New Orleans Hotel New Orleans
- New Orleans Sheraton