Stayed here for 7 days during jazz fest. The hotel is located within walking distance, or street car to everything. They also had bus service to the jazz fest, which was very convenient. The bed was very nice, but there was very little drawer or closet space. It also seemed like the air conditioner didn't really work. I set it to 65 and it never seemed to get below 80 in the room. I liked the large window and since we were on the 40th floor, there was a great view of the city. If you choose to go green and forgo maid service, they will give you a $5 gift card that can be used at Starbucks, their cafe or their bar. That was nice. The hotel could use a serious make over. It's decor from the 70's. It was also hard to get food because the hotel was so crowded and the bar didn't seem to have enough tables or servers. Also, the staff at both the bar and the cafe were extremely rude. However, the staff at check in and check out were very nice and helpful. The elevators take some getting used to because you have to select your floor before you get on and if you don't pay attention, you won't know which car to get in. The entire week the pool was closed because there was rain. That was disappointing because I actually like swimming in a pool in the rain. Overall, it wasn't great, but it wasn't bad either, that's why I gave it an average rating.
- Official Description (provided by the hotel):
- Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more less
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- Also Known As:
- Sheraton New Orleans Hotel New Orleans
- New Orleans Sheraton