On arrival we had not been allocated the room we had requested overlooking the pool or the courtyard. When I complained we were offered one on first floor overlooking courtyard but did not want it as it was very dark as there are no windows just double doors with a blind. Our room in building 5 across the car park was larger and brighter with partial view of the Mississippi and fairly quiet at night . Small pool with very cold water! Pool towels provided. Lovely smell of jasmine and nice vegetation. Continental breakfast ok. Ideal location in the French Quarter near lots of restaurants in Decatur Street and within easy walk of Jackson Square.
The only negative point was the lack of friendliness by the staff: efficient but not welcoming except Sherlane. The general manager is aware of this and has promised to address the problem.
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- Also Known As:
- Provincial New Orleans