This hotel has most everything. It’s historic (has a Led Zeppelin song written about it), romantic, physically nice, and is in the best possible location in the French Quarter (within two blocks of Jackson Square, Court of two Sisters, and the most essential areas of Bourbon Street and the Royal Street antique shops – three blocks from Café Du’ Monde and Jax Brewery). The rooms feel great, and the balcony views (as in our room) are terrific for a great street side feel, and for people watching. The lobby was well appointed but not large (not surprising for a 5 star old city hotel). The experience was pretty great for the most part, as we walked to Charters House Cafe and Pat O’Brien’s, stared out the balcony, looked at antique shops, went to the CDM gift shop, and breakfasted at the Court of Two Sisters, with easy walks (sober and otherwise).
The issues we had with the hotel, which in no way spoiled the experience had to do with service. Firstly, the valet parking was both expensive and seemed completely disconnected from the hotel. When dropping off the car, the lobby is not the easiest to get to and requires a trip down a lengthy ramp, and either up a flight of stairs or through the elevator. The bell service was not present in the parking pull area and, though I’m sure the attendant would have called one had I asked, never inquired whether we wanted a bellhop.
Second, the maids knocked early, and then opened the door which was latched. This was followed by repeated attempts to get into the room every half hour till we got up (I got up at the final knock, and was greeted by a hotel administrator who wanted to know if we had any room service implements in the room because they needed them… I found this odd and a bit irritating).
Otherwise this was a great great experience. The online price we found was incredibly reasonable, and we upgraded to a balcony room for little more. The night was magical (my wife and I spent our first married night in this hotel), and, despite a few wrinkles in the service, would strongly recommend this hotel to anyone.
- Official Description (provided by the hotel):
- Omni Royal Orleans offers graceful elegance in a landmark New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the Four Diamond luxury award for the past 31 years and has earned the Pinnacle Award for meeting services. Our full property renovation, completed in March 2013, incorporates modern amenities with classic design in our guest rooms, including 24 new iconic wrought-iron balconies and redesigned public spaces inspired by the liveliness of the area's culture through various color palettes and artwork. Whether you're visiting New Orleans for work or play, you're in excellent company – Omni Royal Orleans is truly the place to see and be seen. Our popular Zagat-rated Rib Room – Rotisserie Extraordinaire has been the haunt of literary greats and the politically infamous for more than 50 years. ... more less
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- Also Known As:
- Omni Royal Orleans Hotel New Orleans
- Omni Hotel New Orleans
- Omni New Orleans
- New Orleans Omni
- Omni Royal New Orleans