We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Hotel, Great Location” 5 of 5 bubbles
Review of Omni Royal Orleans

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Omni Royal Orleans
Ranked #11 of 162 Hotels in New Orleans
Certificate of Excellence
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Hotel, Great Location”
5 of 5 bubbles Reviewed September 26, 2012

I've previously stayed at the Omni Royal. The service is always superb and the location is so central that the room size issues become insignificant. The rooms are well cared for and clean and the turn down service does make you feel pampered.
We were checked in by Phil, whose customer service skills were A++++. He was EXTREMELY helpful, considerate & thoughtful. The rest of the staff we encountered never failed to greet us.
They are undergoing a renovation so there was some noise, but it was minimal.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grisel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,200 reviews from our community

Traveler rating
    2,674
    1,098
    281
    90
    57
See reviews for
622
1,969
147
650
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (709)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stratford, Connecticut
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed September 21, 2012 via mobile

I don't think the rooms could possibly be smaller. This presumably is a luxury hotel. Small closet, no furniture with drawers. No floor space to open your luggage rack if you want to be able to move around the bed. Where are you supposed to out your clothing?
We asked if they had a room with a dresser. The older, non-renovated room had a few small drawers in the tv cabinet. We opted to keep our minuscule room since the bedding seemed better.
The desk staff kept taking calls while we stood waiting to be helped, breaking the rules of customer service - serve the customer in front of you, and in the order they present to you.

  • Stayed September 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank DebbieGT203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, Kentucky
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed September 20, 2012

I've stayed at the Omni Royal many times and each stay is always top notch. The hotel is grand and beautiful with well appointed rooms. This place will truly spoil you and make you feel like a celebrity. Make sure and sign up for their free awards program because it is really a great deal. They even came in each afternoon while we were out enjoying the site and turned our beds down. The rooftop pool is great and the view is priceless. The pool bar is pricey, but the tropical concoctions are yummy. Choose the room service over dining in the restaurant, it's much better and you get a lot of extras.
Only thing I do not like about this place is the pricey parking, which is about $35.00 per day after taxes.
The staff are super nice and really make you feel welcome. My fiance and I are even planning on having our wedding here because of the amazing experiences we have had at this hotel over the years. It just makes you feel so special and like you are in a grand place. Oh, the beds are plush and comfy to the point you want to lounge all day long.
The location is convenient to all the French Quarter sites, but you can escape to the quiet your hotel afterwards.

Room Tip: I have never had a bad room here. If you are traveling with friends and such they have over sized tw...
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed September 17, 2012

I have been going to NOLA for decades and have stayed in many hotels. For some reason, this was my first stay at the Omni. It won't be my last. The checkin was fast and easy. When I got to my room, someone had left me a huge birthday cupcake (with Happy Birthday written across the plate) in my room. What a nice welcome!
The beds are sooooooooo comfortable. The room was so quiet. The morning beverage and newspaper delivery were. Very nice touch. The rooftop pool and bar are fantastic. Location is pentfect. Employees super. Out of a scale of 1 to 10, the Omni gets a TWENTY!
And extra kudos for the entire staff for being ready the day after Hurricane Isaac stopped inundating NOLA. Extraordinary!!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank GaryCA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bennington, Vermont, United States
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 16, 2012

The Omni Royal Orleans always feels like home when I visit there. i have been visiting the Omni for over 13 years, and over the years the staff has learned my name and remembers me from year to year - that is something that makes you feel special. Ever staff member that I encounter over the course of my visit is friendly and accommodating to special requests without skipping a beat. I cannot wait to visit again.

Room Tip: Request a room overlooking the interior courtyard, and request a Petite Queen on the second floor wi...
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TroyRichardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed September 15, 2012

The Royal Orleans has a fantastic location, across from the Louisiana Supreme Court and just a few blocks from the bustle of Bourbon and South Peters. That said, they really do go the extra mile to provide fantastic service.

  • Stayed October 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank N1120A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monument, Colorado
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 12, 2012

We loved staying here! The service was excellent, the room was lovely and clean, and the rooftop pool was delightful. We had heard to expect upscale/shabby in the the French Quarter, but we experienced only top-notch accommodations at the Omni Royale. We had the Bed and Breakfast package and enjoyed hot coffee and the paper brought to our room every morning followed by a full breakfast in the restaurant later. The hotel felt secure with a lovely doorman, the staff was helpful but not intrusive, and the concierge gave us excellent suggestions for both restaurants and things to do in the area. Be sure to save some time to relax by the pool on the rooftop with a drink from the bar!

Room Tip: Ask for a room with a street view!
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank theune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Orleans hotels
French Quarter
Hotel Monteleone
Hotel Monteleone
#7 of 162 in New Orleans
4.5 of 5 bubbles 6,815 reviews
French Quarter
Royal Sonesta New Orleans
Royal Sonesta New Orleans
#25 of 162 in New Orleans
4.5 of 5 bubbles 3,827 reviews
French Quarter
Bourbon Orleans Hotel
Bourbon Orleans Hotel
#9 of 162 in New Orleans
4.5 of 5 bubbles 5,064 reviews
Show Prices
Show Prices
Show Prices
French Quarter
Hotel Mazarin
Hotel Mazarin
#3 of 162 in New Orleans
4.5 of 5 bubbles 3,872 reviews
French Quarter
Hotel Le Marais
Hotel Le Marais
#6 of 162 in New Orleans
4.5 of 5 bubbles 2,877 reviews
Central Business District
The Roosevelt New Orleans, A Waldorf Astoria Hotel
Show Prices
Show Prices
Show Prices

Been to Omni Royal Orleans? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Royal Orleans

Property: Omni Royal Orleans
Address: 621 St. Louis Street, New Orleans, LA 70130-2119
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in New Orleans
#3 Family Hotel in New Orleans
#5 Luxury Hotel in New Orleans
#8 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Royal Orleans 4*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia and Jetsetter so you can book your Omni Royal Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Royal Orleans Hotel New Orleans
Omni Hotel New Orleans
Omni New Orleans
New Orleans Omni
Omni Royal New Orleans

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing