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“Excellent service” 5 of 5 stars
Review of New Orleans Marriott

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New Orleans Marriott
3.5 of 5 Hotel   |   555 Canal Street, New Orleans, LA 70130 (Central Business District)   |  
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Special Offer
Two Free Drinks per Night
Ranked #66 of 161 Hotels in New Orleans
Certificate of Excellence
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent service”
5 of 5 stars Reviewed September 7, 2013 via mobile

Well overall it a great hotel the Only thing wrong that the bathroom to small that the only thing but everything else was great we was in your other hotel in Maryland and they was nice also so my wife and I had a great time and my wife wanted me to say if you go to this Marriott in New Orleans stay on the 35th floor the housekeeper was so nice so go

  • Stayed September 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Gmann6699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,898 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (817)
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English first
Houston, Texas
Level Contributor
107 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed September 7, 2013

If my math is right, I first stayed in this place 30 years ago. It's undergone many improvements since then, and my most recent stay, for the long Labor Day weekend of 2013, was the best one yet. We had pricelined it a couple of months ago, so I fully expected to be relegated to some viewless room on a low floor directly above the kitchen or boiler room. However, when we arrived and received our keys, I was delighted to find that our Elite membership had been honored. We were given a room on the 29th floor facing north, straight up Canal Street; a view I strongly prefer over that of the Mississippi River, which emits too much morning sun to facilitate late sleeping. The new elevator system, in which one enters the floor number rather than a simple UP or DOWN button, results in very impressive traffic control in the elevator lobby, faster elevator speeds, and almost always a "private" elevator. A pure genius invented this thing. Our room, although rather small, was nicely furnished, clean, and quite comfortable. Washing my face upon arrival, I found to my disgust that the hand towel was soured; I called the concierge immediately and in no more than three minutes, an entire set of fresh bath linens arrived at my door. The Starbucks in the lobby is a great addition; however, it needs to add the scanner that most Starbucks locations now have to accept the phone app paying method. We took advantage of the happy hour in the lobby lounge one afternoon and I must say, that was one delicious glass of Champagne and the calamari with lemon aioli was perfect. My only criticism of the guest room was that there needs to be a towel rack on the wall above the vanity. The one towel rack is inside the shower-tub enclosure, and the only other place to keep bath linens is in a cubby hole underneath the vanity. Otherwise, this place is ideal. The location is great, right on the cusp of the Vieux Carre and the CBD, a close walk to the beautiful Canal Place Mall and Harrah's Casino, and right on the streetcar line. We will be back.

Room Tip: Ask for a high floor on the north side, viewing Canal Street and the French Quarter. These rooms ar...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank vanenglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairhope, Alabama
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 6, 2013

I have stayed at this Marriott several times and consider it one of the better places to stay in the Quarter for the money. This hotel has always offered consistent value. Prime location, friendly staff, bedding is consistently comfortable, the views from higher floors can be gorgeous, nice bar and lobby for meeting friends. I like it more than the more prestigious JW Marriott across the street.

Room Tip: Higher floor facing the river for best views.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
1,081 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 1,631 helpful votes
4 of 5 stars Reviewed September 6, 2013

In September 2013 I spent three nights in the New Orleans Marriott, and this was a very pleasant experience. All the personnel with whom I came into contact were extremely friendly and helpful, from the staff at the reception desk, the concierge, the bell captains, to the security guards. I particularly liked one of the bell captains, who provided me some advice about where to dine. I told him I wanted to eat in a refined, quiet restaurant where I could get a good steak; his response was I should go to the Rib Room in the Omni Royal Orleans. It was an excellent suggestion. This hotel is located on the edge of the French Quarter, which places many restaurants and sites within easy walking distance. The rooms were clean and noise free and had excellent air conditioning. I would certainly return to this hotel.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CJTravelerTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texarkana, Arkansas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 5, 2013

We visited New Orleans and stayed at the Marriott on Canal August 31 thru September 3. Check in was a joke. Two people working the desk and a line that stretched well into the lobby. Took over 30 minutes to get registered. The location is convenient. The parking fees outrageous and the room smelled like a high school locker room the entire stay.
We left the ac running 24 hours and the fan set to high but this didn't help at all.
The bed was fairly comfortable.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethany Beach, Delaware
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 5, 2013

This hotel in the convention area was very nice. with large well appointed rooms, nice and helpful staff and large lobby, good computer facilities and a good restaurant, all within walking distance to convention center and to waterfront activities.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nanarc08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthing, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 5, 2013

Stayed here for one night on a stopover to Florida. Excellent rooms, but decor was slightly dated, garish patterns! The facilities however were great and the location was perfect! Wish we had time to use the pool!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sheepherder24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Orleans Marriott

Property: New Orleans Marriott
Address: 555 Canal Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Family Hotel in New Orleans
#58 Business Hotel in New Orleans
#69 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1333
Official Description (provided by the hotel):
Indulge in spacious style and modern convenience at the New Orleans Marriott. Located within the heart of the French Quarter, our New Orleans hotel offers a range of premium amenities that will make you feel at home. Choose from 1,333 rooms and suites, each appointed with chic furnishings and thoughtful extras like high-speed WiFi and flat-panel TVs, or upgrade to a MClub Level room, and take advantage of exclusive access to the MClub Lounge. Experience innovative dining at 5 Fifty 5, our French Quarter hotel's restaurant, or order a delicious meal from the comfort of your room or suite. Planning a meeting or social event? Explore our 80,000 square feet of sophisticated event space, and let our dedicated planning team help you organize every detail, saving you time and stress. And of course, no visit to the city would be complete without taking time to experience Bourbon Street and the rest of the French Quarter - all located near our hotel. ... more   less 
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Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans

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