I guess I was expecting a great staff.
We arrived VERY late due to our train and were not able to cancel our very expensive reservation. We had to cancel 3 or 4 days before we were due to stay and of course, since it was the train that was delayed and not us, we had to cough up for a 4 hour stay.
When we checked in, the staff was ho hum. I know we checked in at 1:30 am but the lobby was not dead. I mean we were in New Orleans. I was hoping for a little Southern hospitality and an actual wake up call. We asked for one when we checked in for 4:45 and luckily, my husband set his phone for 5 am for a back up and that's what woke us up.
On the plus side, we had ponied up extra for a city view and it was beautiful. The room was probably spacious but mostly it was a blur. We will not be going back to NO but I would probably try to find another hotel.
- Official Description (provided by the hotel):
- Indulge in spacious style and modern convenience at the New Orleans Marriott. Located within the heart of the French Quarter, our New Orleans hotel offers a range of premium amenities that will make you feel at home. Choose from 1,333 rooms and suites, each appointed with chic furnishings and thoughtful extras like high-speed WiFi and flat-panel TVs, or upgrade to a MClub Level room, and take advantage of exclusive access to the MClub Lounge. Experience innovative dining at 5 Fifty 5, our French Quarter hotel's restaurant, or order a delicious meal from the comfort of your room or suite. Planning a meeting or social event? Explore our 80,000 square feet of sophisticated event space, and let our dedicated planning team help you organize every detail, saving you time and stress. And of course, no visit to the city would be complete without taking time to experience Bourbon Street and the rest of the French Quarter - all located near our hotel. ... more less
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- Also Known As:
- New Orleans Marriott Hotel New Orleans
- Marriott New Orleans