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“Disappointing stay”

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International House Boutique Hotel
Ranked #71 of 161 Hotels in New Orleans
Certificate of Excellence
Oklahoma City, Oklahoma
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Disappointing stay”
2 of 5 bubbles Reviewed January 4, 2014

We have stayed at this hotel a number of times. The panoramic room is charming. Unfortunately the employees are ambivalent. The front desk staff never made you feel welcome.
Our room was not cleaned until 5 pm after calling the front desk multiple times. The last day the bed was made and the room was never vacuumed again that was after requesting it. The problem was not the housekeeping staff but seems to be short staffed.
We recently stayed at a Rosewood property were the service was outstanding maybe my expectations were too high!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soccergirl_58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyReimer, General Manager at International House Boutique Hotel, responded to this review, January 16, 2014
We are so happy that you have stayed at IH many times and appreciate your business. We are sorry for the challenge that you experienced. We take pride in our service and our Team and always are looking for ways to improve. I have researched the dates that you were with us and we have addressed the challenges that resulted in the delayed room cleaning. Be rest assured, your comments helped. I hope that you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,098 reviews from our community

Traveler rating
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    69
    41
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
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English first
Miami, Florida
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 2, 2014

Beautifully decorated and modern vibe to the place. Clean and well maintained. Yes the rooms are on the small, but more than adequate. Plenty of closet and drawer space and full size bathroom. Really don’t need any more than that. Checked in late and had no problems. Staff was always pleasant and helpful. Location is perfect. Close to everything...only took a cab once and that was from the airport. Otherwise everything is in walking or can be reached by taking the street cars. Of note other reviews mentioned mishaps with renovations, but we had no issues at all with that. Didn’t even see or hear any renovations taking place while we were there...not that the place needs it. Highly recommend International House and will gladly stay again on our next trip to the Crescent City

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rocbottom5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 2, 2014

I respectfully submit that the negative reviewers may need to recalibrate their expectations - this is not an aniseptic, standardized big box hotel. This is a colorful, almost quirky boutique. The place is busting with personality. The staff is youngish and clever, almost wry, without being pretentious or disinterested. Perhaps some guests misunderstand light, begnin teasing? It's part of the atmosphere, people! Lighten up, I beg you! In any event, we found the staff quite professional and helpful. The place was very clean and well stocked. I'd put full-length mirrors in the bathroom and and safes in each room. Overall, however, we could not have been more pleased. Great bar too. We'll go back.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaxCW2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 29, 2013 via mobile

The hotel is upscale and contemporary, a great example of the classic boutique style. The staff was friendly and welcoming. Natalie W was great at helping with our room upgrade and check in! The rooms are plenty big, bathrooms are spacious. Everything was very clean and well maintained. I would love to stay with the International House on a return trip.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank missbrittknee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parsippany, New Jersey
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed December 22, 2013

Tiny room - really a closet (though nice, updated bathroom)... with tiny windows. Moved to another and BOTH rooms were falling apart, like they rushed to get rooms done but shoddy work. WORSE, the poor work included outlets - I had loose outlets in both rooms; literally hanging out in one. So unsafe! See pic of crumbling ceiling and bathroom vanity. Windows horribly dirty - see picture.
And mostly unfriendly, unhelpful staff that act too good to be bothered (even about unsafe outlets). All for a hefty price. They're lucky NOLA sells out with games, conventions going on.

Room Tip: Rock Star rooms have no windows. Some other rooms are tiny, with tiny windows. Choose carefully.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank irunnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyReimer, General Manager at International House Boutique Hotel, responded to this review, December 27, 2013
Thank you for your comments. We are delighted that you liked our updated bathrooms. While some rooms are smaller than others in our 1906 building, they do all feature the same amenities. We apologize for the dirty windows as we are in the process of completing our exterior building work. They will be cleaned after the first of the year when we are done. Thank you too for pointing out the outlet challenge. We have fixed that and appreciate the extra set of eyes. We do hope to see you at IH very soon.
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Wagga Wagga, Australia
1 review
4 of 5 bubbles Reviewed December 19, 2013

Located just a 2 block from Canal Street and 3 from Bourbon Street. Two blocks from Casino. Easy walking to most locations in down town New Orleans. The rooms were larger enough for a couple. Staff all very nice. Nice wine bar. High ceilings. Great for couples who just require somewhere to sleep and shower.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grant M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 19, 2013

This Boutique hotel is located just outside the French Quarter. Perfect location to see New Orleans. The Staff was excellent. Rooms are very good, not great but considering the location, I would recommend this Hotel.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank folsomcorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about International House Boutique Hotel

Property: International House Boutique Hotel
Address: 221 Camp St, New Orleans, LA 70130-2703
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in New Orleans
#43 Business Hotel in New Orleans
#45 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — International House Boutique Hotel 4*
Number of rooms: 117
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Also Known As:
International Hotel Boutique

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