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“did we stay at the same chateau dupre?” 5 of 5 stars
Review of La Galerie Hotel

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La Galerie Hotel
Ranked #145 of 162 Hotels in New Orleans
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“did we stay at the same chateau dupre?”
5 of 5 stars Reviewed June 16, 2013

I stayed here June 8th-10th... I'm not sure if every other room in this hotel was trashed or what, but I had no problems, the staff was super accommodating, and my room wasn't dirty. I requested additional towels since there were three of us, and the towels I got were not stained, gross, or otherwise unlike any other towel i have received at a hotel. I stayed on the 4th floor. I was told by the front desk that the key system was a little different (there were 3 different locks on my door, and the key I was given was like a front door key, not a plastic key card) but I wasn't terribly concerned over the key system, anyway. I did notice there weren't any other rooms on my floor with the same key system. I found that to be a bit odd. my bathroom looked to be remodeled, there was no mold. as previous reviews have mentioned, the elevator will slam shut on you. I found this to be a pro rather than a con, because I don't like holding elevators for people who don't walk fast enough for me. the electrical outlets that are not in the bathroom need to be updated, though. my phone charger would not stay in any of the outlets, it just fell out, but we solved that by charging our phones in the bathroom. Overall, I found this hotel to be charming rather than disgusting, and I quite enjoyed it.

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank acerbically
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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334 reviews from our community

Traveler rating
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    48
    58
    151
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Illinois City, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 10, 2013

There are no words to describe this hotel. I don't even know where to start. I guess I start with the positive just because. Location is great, staff accommodating and friendly. Fiancé' paid $125 a night for this hotel as a birthday vacation for me. We booked on Priceline name your own price, advertised hotel as a 3 or 3 1/2 star hotel. Doubletree suites have that star rating. Researched hotel online to see reviews, goodness gracious only if we would have known prior to we would not have booked. First time to NOLA, wanted something with a little NOLA charm. Watch out for the elevator, it can close on ya quickly watch your hand. The first room they put us in was smelly, like mold. TV would not work all we saw was static, checked the back where the cable connection was and observed aluminum foil wrapped around the connection between tv and cable cord, WHAT.. pulled a towel from the bathroom and noticed it was dirty with some brown stains. Windows were rotting away, dust everywhere and did I mention the smell of mold, ahhh yes I did. We went back downstairs to the front desk and the young lady was so sweet and accommodating to us, end up getting another room 315, smell was still the same but it seemed to be a little and I mean a little bit better. Although the mattress were stained, bathroom grout had what looked like mold or dirt growing between, bathtub wore a dirt ring around, curtains were stained with something, window had aluminum foil in window corner to seal I guess what was a hole, you could actually pull the tv out and extend it from the little dresser, looked behind it and observed a cig butt and ashes, so If you actually cleaned this room why didn't you notice this, plus I could have sworn this hotel was non smoking and oh did I mention the smell, ahhh yes I did. For $125 a night this was not good at all. The owner of the hotel should be ashamed or himself for the upkeep of this hotel. This hotel has so much potential but the upkeep is HORRIBLE. Just because a hotel is old doesn't mean it has to be nasty, rundown and at the bottom of the barrel. I could write more but I'm tired of typing. I just want to warn folks about this abomination. I'm not some uptight person who turns my nose up at things, I just want quality and cleanliness for what we paid and if you are paying $125 a night for this hotel it should be better than this. We called Priceline many times prior to and voiced our concerns, they stood by the 3-3 1/2 star ranking. Funny how I searched this hotel on the Priceline site once back home and it magically disappeared off site, couldn't find it. Overall I had a wonderful time in NOLA, will definitely be back but will not be staying at this hotel, oh and did I mention all night my fiancé' swore he felt something poking him in his side while he was asleep, but then again it may have been the EVERCLEAR............

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank LasheaChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Kutztown
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed May 30, 2013

Outdated. Dirty. Unsanitary towels/bed sheets.
Great Location in the French Q, but there are plenty of other great hotels in the area.
You will hear everyone in the hallways and everything outside.
Staff was not friendly and it seemed to a bother getting a taxi pack to the airport upon checkout.
This was my 4th trip to NOLA and I will never give this hotel another penny.

  • Stayed May 2013, traveled with friends
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Melanie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 9, 2013

It definitely was not a cheap stay! 600bucks for 2 nights. Sure it was jazz fest but come on! The pipe of the sink wasn't linked to the wall so all the used water was going on the floor~!!!! We arrived at 1am so gave up on taking a shower or dealing with this crappy expensive room until the next morning. Then the front desk gave me keys to another room.....she obviously made a mistake as the room had not yet been cleaned. Third room was alright with pipes properly maintained....
The only great thing is the location but definitely not worth 600bucks! I saw many other hotels so definitely look elsewhere

Room Tip: Not 217 because too noisy giving on main st and broken pipes, 218 room just ext door, same deal, 212...
See more room tips
  • Stayed May 2013, traveled with family
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank XXX2588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 7, 2013

The carpet had stains, the first night a towel was stained, the bed boxspring had plastic on it, the tvs were outdated, the beds were uncomfortable. In my estimation old, outdated, and motel 6 would be considered luxury.

  • Stayed May 2013
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank raymondww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 7, 2013

The location was great for us and we just wanted a place to stay that was cheap, where we could shower and sleep so we did not spend much time in the room. It is a very old hotel but that is what we expected. Looks like this hotel has been through a lot from parties, etc. but us ladies had no major issues with the place. Did have to ask for extra towels one day because there were 4 of us in the room but after that we just left a nice note to housekeeping each day and we got our towels; also ran low on hot water after showers. The front desk staff was very helpful and nice to all of us. The bar/restaurant next to the hotel was very nice to have a drink, etc. before going out. The elevator door does close very fast so you have to jump on quickly or have someone hold the open button for you while you get on...the front desk staff informed us about this before hand. We all enjoyed our stay and had a great time in New Orleans!

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Becky P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redondo Beach, California
1 review
2 of 5 stars Reviewed May 6, 2013

we stayed there may 2013. the staff good.. the rooms..yikes..and GOOD GOD watch the elevator the door will slam shut FAST !!!!! Room had enough dust on lamps, bathroom lights, floors that if you have allergies beware. Phone broken, hair dryer broken, lamp shades broken, bedspread has BURN holes even though it is a no smoking room.. only good thing is the location............

Room Tip: not worth the money folks (no pool or fitness center by the way not sure why i had to grade that par...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Susan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Galerie Hotel

Property: La Galerie Hotel
Address: 131 Decatur St, New Orleans, LA 70130-2313 (Formerly Chateau Dupre Hotel)
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #145 of 162 Hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Galerie Hotel 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Chateau Dupre New Orleans
Hotel Chateau Dupre

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