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“Out Dated”

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Bourbon Orleans Hotel
Ranked #9 of 163 Hotels in New Orleans
Certificate of Excellence
Destin, Florida
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Out Dated”
Reviewed January 21, 2014

The Hotel itself is great. I would have given it 5 stars except for the TV Cable coverage, or lack thereof.
The cable service is 20 years behind any other hotel chain or otherwise.
It only gets a few local channels and a few hand picked channels.
None of the major channels one would expect from such a fine hotel.
No A&E, Animal Planet, History channel, Fox News, Weather channel etc., etc.,
Staff was beyond great and went beyond their way to accommodate us.
Would only stay there again if the cable lineup is updated and in line with what most people expect.

Room Tip: Read above review. Our room faced the courtyard and pool. Very quiet.
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank grady r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Dallas, Texas
Level 6 Contributor
117 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed January 20, 2014

This was our 5th trip this year, and it outdid itself this year! The room was perfect, everything was clean and in perfect working condition. The beds are amazingly comfortable and bathroom was very clean with a fantastic shower. We had a room on the first floor and loved the convenience.The location is absolutely perfect to enjoy the French Quarter. The service at the hotel is outstanding- everyone is always smiling and happy and willing to go the extra mile. Make sure you have breakfast at Roux, that is a must for us every year. I wanted Eggs Benedict, and even though it wasn't on th menu, the waitress asked the chef and he made some especially for me. The bar staff are now OUTSTANDING, which was the icing on the cake. The bar was always not quite as good, but it is so much better with the new staff. There is absolutely no reason to stay anywhere else in Nola. This place is perfect- home away from home!

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LedbetterLodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 20, 2014

We stayed here right around Christmas and the lobby was beautifully decorated with Christmas trees and lights and poinsettias. The valet was nice and staff helpful. After a long day of shopping with our kids, we came back to the hotel to freshen up for dinner, and there was fruit flavored water and hot chocolate in the lobby, which I thought was a very a nice touch. Shower was very nice, bed was comfy. Location was just right...I would stay here again!

  • Stayed December 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mommabird13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
League City, Texas
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 19, 2014

Have stayed here many times and it just seems to get better and better. Everything looks like it was just upgraded. They have a bloody mary bar at least on Sundays now. Only problem this trip was that one of the elevators wasn't working...for four days.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 5 Contributor
85 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 18, 2014

We found this hotel to be friendly and comfortable. The decor was stunning and the rooms were spacious and comfortable. The wait staff in the restaurant were out of this world! So friendly and such exceptional service they have set the benchmark for other restaurants!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toscanic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 18, 2014

This was a wonderful stay. The lobby is beautiful, the rooms were clean, the staff courteous.
The location was perfect. We were right in the middle of the action on Bourbin Street w/o being directly on the street.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 18, 2014

I really enjoyed my stay at Bourbon Orleans which is in an excellent location, walking distance to all the great restaurants and shops. The staff was friendly helpful and accommodating. My room overlooked the inner courtyard and the pool. It was large and the beds were comfortable. The lobby is gorgeous and comfortable. No ghost encounters for me which made the stay even more enjoyable.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MariahOh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bourbon Orleans Hotel

Property: Bourbon Orleans Hotel
Address: 717 Orleans St., New Orleans, LA 70116-3189
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in New Orleans
#6 Romantic Hotel in New Orleans
#7 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bourbon Orleans Hotel 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more   less 
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Also Known As:
Hotel Bourbon Orleans
Wndham New Orleans

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