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“Excellent service with a flash of style!”

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Bourbon Orleans Hotel
Ranked #9 of 161 Hotels in New Orleans
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent service with a flash of style!”
5 of 5 bubbles Reviewed November 12, 2013

From the moment we checked in to the moment we left, the staff was incredibly friendly and the building was beautiful! The location was perfect for what we needed! Our server at the bar and the cocktails were perfect. A strong hotel based complimentary wifi would have been wonderful, but that is the only critique! Needless to say, we will be back!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dane-Ja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,252 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,502)
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State College, Pennsylvania
2 reviews
4 of 5 bubbles Reviewed November 12, 2013

The staff were very helpful. We had a nice visit. We were able to check in later without difficulty. The hotel is in a great location and within walking distance of Bourbon St, Cafe Du Monde, the river front, wonderful restaurants, and other attractions.

Room Tip: Ask for a pool side room rather than a room that faces Orleans St as the street is a bit noisy on we...
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank B S C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 11, 2013

This stay was awesome, especially the staff! Everyone was so friendly and helpful it was amazing. I travel all over the world and there is non to compare with the friendliness of the entire hotel staff; especially Giovanni Destasio, Front Desk Supervisor. I plan on returning in March and will definitely choose this hotel first. Thank you Bourbon Orleans and staff for making my trip memoriable.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank ackleco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brownsville, Texas
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

We were at a junior suite that made us feel RICH!!! You could hang out in the "living room", have a drink then go up to the cute bedroom... The hotel is gorgeous, food is good and affordable, and the service outstanding. Really easy access to everything that happens in the French Quarter. It was a great experience

Room Tip: You get some noise from the street but that is what NOLA is... party noise!
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MiryamED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lufkin, Texas, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

The Bourbon Orleans exceeded our expectations! The staff was wonderful... the rooms were clean... and the location is the best! We enjoyed our outdoor balcony and when we decided to extend our stay and out current room had been reserved, we moved to a room with the bedroom in the loft and enjoyed that as well! The lobby was beautiful and EVERYONE at the hotel was so helpful! There was absolutely no noise within the hotel (bleeding through the walls between rooms) and on our last night there every room was booked... but it was still quiet within the hotel! We did enjoy the music and atmosphere at the bar, but did not take advantage of the restaurant. We are looking forward to enjoying that on our next stay! We can't wait to go back and will definitely stay at the Bourbon Orleans!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed November 11, 2013

My last review on this hotel from 2012 was not very good. This year it appears that they spent a lot of money on remodeling and freshening up the place. The stairways were freshly painted and no signs of bugs this time. My room was a king sized room and it was almost cavernous. The bathroom was clean and spacious. And the big tv filled the room. This hotel sits smack dab in the middle of the action betwen Bourbon and Royal, so really there is no reason to stay in the room except to sleep. However, if you are like me and like a little background noise from the tv to fall asleep to, then you may be out of luck. My tv tuned in about 20 stations at least three were ppv stations. The opening screenn always opened to the ppv adult movies (be warned parents) and, frankly the selection was strange with a russian tv channel thrown in.

No signs of ghosts, but you do here every door openand close. I could never tell where they were coming from so I think it might have been carried over from other floors.

Restarant for breakfast waas reasonable bit not exceptionable in quality. Instead I strolled to Stanleys, Clover grill, or Croissant d'arte for breakfast. The wait staff in the restaurant was very good as was the door and front desk staff.

Understand that this is about 14 blocks away from canal and the peaceful walk you may have had to get to the canal streetcar to see city park or the cemetaries will turn into the bourbon street shuffle through the crowds on the way back. One could cut up or down a block and avoid the crowds, I suppose.....

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bwalkenh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 10, 2013

Kudos to the management of Bourbon Orleans Hotel!! Immaculate, beautiful and fantastic staff all add to an excellent vacation stay. The buffet breakfast was excellent as well, would definitely choose this hotel again! And the location is perfect for walking the city!

Room Tip: we faced the road and could here the street cleaners while working...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheila L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bourbon Orleans Hotel

Property: Bourbon Orleans Hotel
Address: 717 Orleans St., New Orleans, LA 70116-3189
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in New Orleans
#6 Romantic Hotel in New Orleans
#7 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bourbon Orleans Hotel 3.5*
Number of rooms: 218
Official Description (provided by the hotel):
Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more   less 
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Also Known As:
Hotel Bourbon Orleans
Wndham New Orleans

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