We had 3 couples from New York going to New Orleans to visit their Cousins. The Hotel was very nice, big, clean, and the staff friendly. The other two couples had no problems, we however did. Upon check in at 3pm, our room wasn't ready. The others were. We didn't get our room until around 4pm. The pool was very nice. We all went there one afternoon. When we returned to our room, our keys wouldn't work. We were told we must have deactivated them. But while we were at the pool, they were not near a credit card or cell phone. One of the other couples had the same problem with their keys the next day, and was told, "Sorry, we had you checked out already, here is a free bottle of water". On our last night there, we returned to our room at 1:15am, only to find that housekeeping never made up the room. When I called the front desk to complain, they asked if I had left the do not disturb sign on the door. I told her "if I did do that, why would I being calling to ask why housekeeping never did the room.?" We did feel the Hotel was very expensive for what you got, a place to sleep. Breakfast was not included, and the buffet cost us over $60 for 2 people. The drinks in the bar were pricey as well. Overall we did enjoy our stay.
- Official Description (provided by the hotel):
- Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more less
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- Also Known As:
- Hotel Bourbon Orleans
- Wndham New Orleans