I have stayed at the Bourbon Orleans Hotel previously (November 2012) and loved the hotel, especially the location (in the middle of the French Quarter). We were treated great upon check-in and had a balcony room on the 3rd floor in the corner. The room was very nice; however, even though we were not facing Bourbon, we still had a lot of road noise, etc. The room had french doors onto the balcony and they did not appear to be very insulated. Maybe a higher floor balcony would be more quiet? In any event, we asked to be moved to a courtyard room the second night and we ended up in a beautiful room overlooking the pool. We slept so much better the second night. Additionally, the staff went out of their way as to not inconvenience us; we left our bags with the bell man and the manager called when the new room was ready. We were also given extra free drink coupons for the Bourbon O Bar, part of the hotel. Our rooms came with breakfast and we had several choices. We went with the buffet each morning and it was wonderful. The waiters were very attentive and eager to make sure the experience was pleasant. We had a late flight out on Sunday so we left our bags with the bell man again; they always had a smile and greeted us by name. The only negative comment I have is that Sunday morning many people were checking out so the housekeeping staff congregated in the hall to clean rooms as people left. They had a tendency to talk and you could hear them on occasion. I have been to New Orleans in excess of 40 times (business, personal, weddings, parties, etc.) and this is by far the best hotel in the French Quarter as far as location, staff, amenities, and so forth. I am very picky about cleanliness, comfy beds, customer service, etc. and this hotel goes above and beyond. I would definately stay again.
- Official Description (provided by the hotel):
- Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more less
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- Also Known As:
- Hotel Bourbon Orleans
- Wndham New Orleans